intercom jobs in Toronto

Chexy Inc. is seeking an experienced Customer Success Lead (SMB) to own the post-sale journey for SMB clients. You will manage relationships, coordinate onboarding with Growth/Sales, and ensure a high-touch support experience via email and Intercom.You will build the SMB program, define workflows, and document SOPs while collaborating across product,...

1Valet is seeking a Systems Analyst – Technical Support to join the Technical Support team in the GTA, Ottawa, or Vancouver. This role focuses on diagnosing and resolving complex issues across CCTV, access control, and intercom systems, providing first-line escalation support for clients including property managers and residents.Ideal candidates bring...

Thrive Career Wellness Inc. seeks a Senior Manager, User Engagement in Canada to own how we guide, activate, and support participants across the platform. You will design journeys for diverse audiences, build automated communications, and measure impact to improve outcomes. You will oversee Intercom workflows, partner with success, product, and marketing,...

Job Title: Systems Analyst - Technical SupportCareer Level: Level 06 Reporting To: Manager, Technical Support Location: GTA, Ottawa or VancouverJob Description SummaryWe are seeking a highly skilled and technically proficient System Analyst – Technical Support to join our Technical support team. This pivotal role acts as the first line of technical...

Nitro, a global SaaS leader in digital document workflows, is seeking a commercially focused Director of ECommerce to lead the ecommerce revenue function. Based in Dublin with a Toronto hybrid footprint, you will own the ecommerce revenue, drive conversions, and maximize renewal and adoption while collaborating with product, marketing, and operations. You...

Drive technological advancements as a Telecommunications Solution Architect with Hitachi Rail in Toronto, Ontario. This role focuses on designing comprehensive communication solutions across various environments. At Hitachi Rail, we're looking for a Telecommunications Solution Architect to support our engineering and science initiatives. This professional...

TL;DRWe're looking for Product Experience Specialists to deliver world-class support and shape the future of Lovable. You will be on the front lines of a fast-growing product, solving real user problems and feeding insights directly into product development. You will also take ownership of how we build, document, and improve support at scale. This role is...

Nitro, a global SaaS leader in digital document workflows, is seeking a commercially focused Director of ECommerce to lead the ecommerce revenue function. Based in Dublin with a Toronto hybrid footprint, you will own the ecommerce revenue, drive conversions, and maximize renewal and adoption while collaborating with product, marketing, and operations. You...

Lead a dynamic team in technical support at Boldr, ensuring exceptional client experiences while managing day-to-day operations. Your coaching and problem-solving skills will drive team performance and client satisfaction. As the Technical Support Team Leader, you are pivotal in guiding your team towards success. With an emphasis on performance management,...

Deliver warm patient support through chat and email as a Remote Patient Support Coordinator at Felix, working from anywhere in Canada.Felix seeks a customer-facing coordinator to help patients navigate online healthcare. You will provide personalized support, resolve issues, collaborate with pharmacy, medical, and logistics partners, and guide onboarding...

Elevate author support as an Author Engagement Coordinator at Rakuten Kobo in Toronto, Canada. You'll assist indie authors, manage content marketing initiatives, and enhance author experiences every day. As the Author Engagement Coordinator, you will report to the Author Engagement Manager and collaborate with the Kobo Writing Life team. Your role...

Join us as a Level 2 Technical Support Advocate at Procurify. This remote-first position requires you to manage complex customer configurations and enhance our self-serve ecosystem. In this role, you will utilize your technical problem-solving skills to resolve intricate inbound tickets via email and live chat. You'll become a product expert, advocating for...

At Chexy, we’re reshaping the way money moves—making payments smarter, faster, and more rewarding. We started by being the first in Canada to let people pay their biggest and most painful bills with credit cards and earn rewards on money they had to spend anyway. Now, we’re on a much bigger mission: to build a super app that acts as your co-pilot for...

Nitro, a global SaaS leader in digital document workflows, is seeking a commercially focused Director of ECommerce to lead the ecommerce revenue function. Based in Dublin with a Toronto hybrid footprint, you will own the ecommerce revenue, drive conversions, and maximize renewal and adoption while collaborating with product, marketing, and operations. You...

About Thrive Thrive Career Wellness is a company dedicated to helping organizations and their people navigate workforce change. We partner with government agencies, employers, and partners to deliver employment programs, outplacement services, and workforce development solutions across Canada and internationally. We are a purpose-driven organization at a...

Drive technological advancements as a Telecommunications Solution Architect with Hitachi Rail in Toronto, Ontario. This role focuses on designing comprehensive communication solutions across various environments. At Hitachi Rail, we're looking for a Telecommunications Solution Architect to support our engineering and science initiatives. This professional...

Technical Support Engineer (Ads, Foodstorm)Join to apply for the Technical Support Engineer (Ads, Foodstorm) role at Apex Systems.Position OverviewApex Systems is a global IT services provider. We are seeking a Technical Support Engineer with experience in Jira, coding in Ruby or Python, strong problem-solving skills, and relevant technical experience to...

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. Hitachi Rail is looking for an enthusiastic self-motivated Telecommunications Solution Architect The successful candidate is comfortable performing a wide range of tasks from...

Chexy is seeking a driven Customer Support Representative to be the first point of contact for our users. You will troubleshoot inquiries, provide solutions, and champion feedback to help improve Chexy’s service. You’ll respond to inquiries via email and Intercom, collaborate with product teams, and contribute to help articles, SOPs, and FAQs. This role...

About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get...