helpdesk support jobs in Ottawa

The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks, switches, e-mail, servers and mobile devices. The incumbent also carries out software deployment and patching, procures hardware, and maintains standards for all computing...

The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks, switches, e-mail, servers and mobile devices. The incumbent also carries out software deployment and patching, procures hardware, and maintains standards for all computing...

Irving Oil Ltd. is seeking an Associate IT Support Analyst to serve as the first contact for IT issues, delivering strong customer service while resolving issues and escalating complex needs to minimize downtime for employees. The role requires hands-on support for Windows OS, Office 365, browsers, and ITSM ticketing, with a focus on timely, friendly, and...

Irving Oil Ltd. is seeking an Associate IT Support Analyst to serve as the first contact for IT issues, delivering strong customer service while resolving issues and escalating complex needs to minimize downtime for employees.The role requires hands-on support for Windows OS, Office 365, browsers, and ITSM ticketing, with a focus on timely, friendly, and...

Fully Remote | Full-Time | Customer Support | Reports to Manager, Support Services | About the Role Harris Computer is looking for a driven, tech-savvy Support Analyst to join our growing team. In this role, you'll be the front line of support for our customers — diagnosing technical issues, providing solutions, and ensuring a seamless experience with our...

Deliver warm patient support through chat and email as a Remote Patient Support Coordinator at Felix, working from anywhere in Canada.Felix seeks a customer-facing coordinator to help patients navigate online healthcare. You will provide personalized support, resolve issues, collaborate with pharmacy, medical, and logistics partners, and guide onboarding...

Join Ontario Convention Center as IT Manager, focusing on user support and event technology management. Optimize systems and drive excellence in IT service delivery.As IT Manager, you will take charge of the technological framework supporting Ontario Convention Center events. Under the Director of IT's guidance, supervise IT staff, manage user support, and...

Senior Manager, Community Crisis RespondersPay$23.86/hourJob typePart-Time, Permanent, Remote working onlyLocationCanadaThe opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada's Unlock The Hope Youth Charity. We're the first and Canada's only...

Bilingual Technical Support Analyst (French/English) Join to apply for the Bilingual Technical Support Analyst (French/English) role at SearchLabs Role: Technical Bilingual (French/English) Support Analyst – Level 1/2 Type: Full-time Location: Mississauga Environment: Remote You will be working in a second‑line technical support role responsible for...

Senior Manager, Community Crisis Responders Pay $23.86/hour Job type Part-Time, Permanent, Remote working only Location Canada The opportunity Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the...

# Customer Experience & Technology Support SpecialistFull-Time · PermanentRemote (Durham Region, Ontario Canada)$25.00 - $35.00 CAD per hourMelo Technology (formerly MeloTel) is a 17-year Canadian technology and telecommunications company serving clients nationwide.What began as a hosted VoIP provider has evolved into a full-scale technology partner...

Job SummaryHR Service Jobs is seeking a detail-oriented and tech-savvy Customer Support Specialist – AI Trainer (Remote) to help enhance AI-driven support systems. This role combines traditional customer service expertise with modern AI interaction, ensuring our automated systems understand and deliver accurate, human-like responses. The ideal candidate is...

Job SummaryHR Service Jobs is seeking a detail-oriented and tech-savvy Customer Support Specialist â€" AI Trainer (Remote) to help enhance AI-driven support systems. This role combines traditional customer service expertise with modern AI interaction, ensuring our automated systems understand and deliver accurate, human-like responses. The ideal candidate...

Customer Experience & Technology Support SpecialistFull-Time · PermanentRemote (Durham Region, Ontario Canada)$25.00 - $35.00 CAD per hourMelo Technology (formerly MeloTel) is a 17-year Canadian technology and telecommunications company serving clients nationwide. What began as a hosted VoIP provider has evolved into a full-scale technology partner...

HR Service Jobs is seeking a detail-oriented and tech-savvy Customer Support Specialist – AI Trainer (Remote) to help enhance AI-driven support systems. This role combines traditional customer service expertise with modern AI interaction, ensuring our automated systems understand and deliver accurate, human-like responses. The ideal candidate is...

Deliver warm patient support through chat and email as a Remote Patient Support Coordinator at Felix, working from anywhere in Canada. Felix seeks a customer-facing coordinator to help patients navigate online healthcare. You will provide personalized support, resolve issues, collaborate with pharmacy, medical, and logistics partners, and guide onboarding...

Salary Range: $43,000-$45,000 CAD The Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have. Job Description HelpDesk Technician Location: Remote (Canada) Salary Range: $43,000-$45,000 CAD The...

Job Summary HR Service Jobs is seeking a detail-oriented and tech-savvy Customer Support Specialist – AI Trainer (Remote) to help enhance AI-driven support systems. This role combines traditional customer service expertise with modern AI interaction, ensuring our automated systems understand and deliver accurate, human-like responses. The ideal...

Support Shortcuts Software clients remotely across Canada using fluent French, technical diagnosis, and responsive customer communication. Work within a 24/7 global Helpdesk supporting inbound client needs.As a Help Desk Technician, you will resolve customer queries and concerns across Shortcuts’ product suite. The position requires French communication,...

Position: Manager, Technology Support and Infrastructure Supervisor: Senior Director, Technical Operations & Reporting Location: Washington, DC (hybrid) or Ottawa, Ontario (hybrid) Status: Temporary (1-year leave coverage), Full-time, Exempt from overtime. Possibility of extension based on funding and performance. --- ABOUT OUR ORGANIZATION: The...