helpdesk support analyst jobs in Ottawa

The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks, switches, e-mail, servers and mobile devices. The incumbent also carries out software deployment and patching, procures hardware, and maintains standards for all computing...

Fully Remote | Full-Time | Customer Support | Reports to Manager, Support Services | About the Role Harris Computer is looking for a driven, tech-savvy Support Analyst to join our growing team. In this role, you'll be the front line of support for our customers — diagnosing technical issues, providing solutions, and ensuring a seamless experience with our...

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that matter. At Cayenta, Support is about solving problems, building knowledge, and continuously improving how we serve our customers. As a Support Analyst, you'll investigate complex application issues, collaborate with teammates across the organization, and use modern...

At Tecsys, the software we deliver keeps hospitals, pharmacies and distributors supplied with what they need, when they need it. Every role here connects to that outcome.Why This Role MattersAs a Technical Support Analyst, you will join our Customer Care team, a team at the heart of keeping Tecsys customers’ supply chain operations running around the...

Job Title: Systems Analyst - Technical SupportCareer Level: Level 06 Reporting To: Manager, Technical Support Location: GTA, Ottawa or VancouverJob Description SummaryWe are seeking a highly skilled and technically proficient System Analyst – Technical Support to join our Technical support team. This pivotal role acts as the first line of technical...

Who We Are Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and...

Overview Role: Pre Trade Support Analyst Location: Canada (Remote) Employment Type: Contract Pay Rate: CAD$45 - $55/HR INC Qualifications Degree in Market Finance; or in IT with strong knowledge of capital markets and Fixed Income products (Mandatory) 5-7 years of experience, including an experience in support for a trading room (Mandatory) Experience in...

Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and...

Technology This role is part Production Support. The Application Support Analyst is responsible for ensuring the stability, availability, and operational effectiveness of the Finance platform. The role supports critical regulatory reporting processes through proactive monitoring, incident management, batch processing oversight, data quality validation,...

Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is...

Make a significant impact at TELUS Health as a Benefits Support Analyst, tackling client support challenges and enhancing their platform experience. Your troubleshooting skills will be paramount. Join our TELUS Health team as a Benefits Support Analyst, where you will engage with clients to resolve their benefits platform questions and issues. With a focus...

Application Deadline: 11/05/2026 Address: 33 Dundas Street West Job Family Group: Technology This role is part Production Support. The Application Support Analyst is responsible for ensuring the stability, availability, and operational effectiveness of the Finance platform. The role supports critical regulatory reporting processes through proactive...

Support Actionstep users through SaaS troubleshooting, ticket management, and thoughtful customer service during Pacific and Mountain business hours. As a Customer Support Analyst, you will serve as the first contact for users of Actionstep’s in-house CRM platform. You will investigate root causes, resolve enquiries, and communicate clearly across...

Be Membee’s customer voice across support tickets, help content, and product feedback. Work remotely on a one-year parental-leave contract with possible extension. This Product Support Specialist role suits an earlier-career support professional who wants practical exposure to an AI-enabled SaaS business. You will help customers use membership, events,...

Progressive Technology is looking for a Remote Technical Support Analyst dedicated to delivering exceptional customer assistance. This fully remote role offers flexibility and the chance to solve technical issues across diverse platforms.Join Progressive Technology's global support team as a Remote Support Analyst, where you'll diagnose and resolve system...

We are seeking a Varicent Analyst – Compensation Support to manage and support our incentive compensation processes using the Varicent platform. This role combines analytical responsibilities with operational support, ensuring accurate payouts, maintaining data integrity, troubleshooting issues, and providing insights through reporting. You will...

Be Membee’s customer voice across support tickets, help content, and product feedback. Work remotely on a one-year parental-leave contract with possible extension.This Product Support Specialist role suits an earlier-career support professional who wants practical exposure to an AI-enabled SaaS business. You will help customers use membership, events,...

1Valet is seeking a Systems Analyst – Technical Support to join the Technical Support team in the GTA, Ottawa, or Vancouver. This role focuses on diagnosing and resolving complex issues across CCTV, access control, and intercom systems, providing first-line escalation support for clients including property managers and residents.Ideal candidates bring...

Business Intelligence Analyst, Google Cloud Support Share Business Intelligence Analyst, Google Cloud Support corporate_fare Google place Waterloo, ON, Canada X This posting is for an existing vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes. - Bachelor's degree or equivalent practical experience. - 4 years of...