help desk operator jobs in Ottawa

Help Desk Specialist: Job Description Job ID#:   DSEFHD001         Job Title: Help Desk Specialist (Level 1) Mandatory Skills: 2+ Years’ experience (* See ‘Additional Information’) Start Date: Immediate Duration: Full Time Position Location:  Ottawa Security Clearance Required: Secret Clearance (**See ‘Additional...

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience.Job Description:Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools,...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

A community employment service in Northwestern Ontario seeks a full-time IT Support Technician to provide client support for Corporate information systems. Responsibilities include resolving support calls, managing data backups, and ensuring effective communication with clients. Candidates must have a degree in computer science or related field, along with...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and...

Position Overview The Level 1 Bilingual Help Desk Analyst provides front-line technical support to end‑users in both English and French. This role is responsible for responding to incidents, resolving common technical issues, and ensuring that users receive timely, professional assistance related to desktop environments, business applications, and...

Job ID#:   Academy – Indigenous ‘Train-to-Hire’ Position         Job Title:  IT Help Desk / Service Desk Specialist (Level 1) Mandatory Skills: 0-2+ Years’ experience (* See ‘Additional Information’) Rate/Salary: Upon Graduation – Rate range is $20-23/hour Start Date: Training Starts – Summer/Fall...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

POSITION SUMMARY Under the general supervision of the Manager - IT Client Services and the technical guidance of Help Desk Analyst II, provides client support relating to Corporate information systems. Key responsibilities include ownership of client queries regarding Corporate-supported software and computing platforms, continual professional and courteous...

POSITION SUMMARY: Under the general supervision of the Manager - IT Client Services and the technical guidance of Help Desk Analyst II, provides client support relating to Corporate information systems. Key responsibilities include ownership of client queries regarding Corporate-supported software and computing platforms, continual professional and...

Step into the dynamic Front Desk Operations role at Great Blue Resorts, where guest happiness and profitability intersect. This position is crucial for ensuring seamless experiences at our stunning resort. In this role, you will be at the heart of operations, managing owner and guest interactions to drive satisfaction and sales. Your time management skills...

Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...

DescriptionSERVICE DESK ADMINISTRATOR - LEVEL 1 MANAGED SERVICES | TECHNICAL SUPPORT  Ottawa, Ontario, Canada Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are...

We are seeking a strategic and execution-focused Senior Analyst, Deal Desk to help evolve and mature our Deal Desk functionThis is a hands-on individual contributor role that combines day-to-day deal execution with subject matter expertise and functional ownershipYou will operate as both a player and a builder—owning deal desk ticket execution and complex...

Location: Ottawa preferred Closing Date: Open until filled About the AFN The AFN is an advocacy organization that takes direction and fulfills mandates as directed by First Nations in-Assembly through resolutions. As a national advocacy organization for First Nations, the AFN seeks to advance First Nations Inherent and Treaty Rights through the development...

Please Note: If you are a current Hydro Ottawa employee with access to Workday, apply to this job via the Workday application. At Hydro Ottawa, we empower the lives of the people in the communities we serve. As the electricity distributor to the Nation’s Capital, our work powers the essential activities that make up our lives - at home, at work and at...

Location: Ottawa preferred Closing Date: Open until filled Internal/ External Competition About the AFN The AFN is an advocacy organization that takes direction and fulfills mandates as directed by First Nations in-Assembly through resolutions. As a national advocacy organization for First Nations, the AFN seeks to advance First Nations Inherent and Treaty...

Brief Description Sales Help About Our Company At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and...

WE ARE CURRENTLY HIRING A HELP DESK ANALYST IN MARINA DEL REY, CAOBJECTIVE OF THE POSITIONThrough the role modeling of company behaviors, the help desk analyst is responsible for providing technical assistance and support to users with IT related issues.ESSENTIAL DUTIES AND JOB RESPONSIBILITIESProvide first-tier computer and software support to users on-site...

Oversee Information Desk services as the Lead Coordinator for the Assembly of First Nations in Ottawa, helping First Nations families navigate compensation applications effectively. The Assembly of First Nations (AFN) is looking for a Lead Coordinator to manage the Information Desk serving First Nations individuals applying for compensation. With a focus on...