genesis centre

Chrome Technologies recherche un analyste de solutions spécialisé en centres de contacts pour rejoindre l'équipe au bureau de Québec ou de Montréal dans le cadre d'un poste permanent, en mode hybride.Le candidat interviendra sur des projets de livraison de solutions, de l'analyse des besoins jusqu'à la mise en production et au support des solutions...

Apply advanced Genesys expertise to workforce planning at Metergy, developing forecasts, staffing models, and schedules for multi-site service operations.As Workforce Management Analyst, you will own the full planning lifecycle across Canada and the U.S. The position combines forecasting, capacity planning, scheduling, intraday management, workforce...

Support Genesys Cloud CX reliability with Terraform, Kubernetes, and telephony failover expertise in an enterprise contact centre environment. Insight Global seeks a Site Reliability Engineer for reliability, resiliency, and production operations. The role covers networking, deployment automation, cloud environments, containers, configuration and secrets...

Shape Genesys Cloud service transition for a major Canadian bank from Miratech’s hybrid downtown Toronto office. Apply analysis and operational documentation expertise. As a Service Transition Analyst, Contact Centre, you will help define a target operating model for migration across 39 lines of business. You will work alongside the Service Transition...

Shape Genesys Cloud service transition for a major Canadian bank while working hybrid, with two weekly days in downtown Toronto. Draft operational artifacts and analyze complex contact centre requirements. Miratech seeks a Service Transition Analyst, Contact Centre, to define a target operating model for migration across 39 lines of business. You will gather...

Shape Genesys Cloud service transition for a major Canadian bank while working hybrid, with two weekly days in downtown Toronto. Draft operational artifacts and analyze complex contact centre requirements. Miratech seeks a Service Transition Analyst, Contact Centre, to define a target operating model for migration across 39 lines of business. You will...

Support Genesys Cloud CX reliability with Terraform, Kubernetes, and telephony failover expertise in an enterprise contact centre environment.Insight Global seeks a Site Reliability Engineer for reliability, resiliency, and production operations. The role covers networking, deployment automation, cloud environments, containers, configuration and secrets...

Senior Technical Architect, Genesys Cloud Full-timeMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start‑up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

Shape Genesys Cloud service transition for a major Canadian bank from Miratech’s hybrid downtown Toronto office. Apply analysis and operational documentation expertise.As a Service Transition Analyst, Contact Centre, you will help define a target operating model for migration across 39 lines of business. You will work alongside the Service Transition Lead,...

Shape Genesys Cloud service transition for a major Canadian bank while working hybrid, with two weekly days in downtown Toronto. Draft operational artifacts and analyze complex contact centre requirements.Miratech seeks a Service Transition Analyst, Contact Centre, to define a target operating model for migration across 39 lines of business. You will gather...

Senior Technical Architect, Genesys Cloud Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

Senior Technical Architect, Genesys CloudFull-timeMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start‑up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

Lead Genesys Cloud CX delivery for Miratech in a hybrid Toronto role, directing CCaaS architecture, integrations, and technical execution. As Development and Delivery Lead, you will guide contact centre initiatives for a major financial services client. You will coordinate client, partner, and Miratech teams across workstreams. The role covers IVR, routing,...

Shape Genesys Cloud service transition for a major Canadian bank while working hybrid, with two weekly days in downtown Toronto. Draft operational artifacts and analyze complex contact centre requirements. Miratech seeks a Service Transition Analyst, Contact Centre, to define a target operating model for migration across 39 lines of business. You will...

Senior Technical Architect, Genesys CloudFull-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start‑up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

Senior Technical Architect, Genesys Cloud Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the...

Support Genesys Cloud CX reliability with Terraform, Kubernetes, and telephony failover expertise in an enterprise contact centre environment.Insight Global seeks a Site Reliability Engineer for reliability, resiliency, and production operations. The role covers networking, deployment automation, cloud environments, containers, configuration and secrets...

Lead Genesys Cloud CX delivery for Miratech in a hybrid Toronto role, directing CCaaS architecture, integrations, and technical execution.As Development and Delivery Lead, you will guide contact centre initiatives for a major financial services client. You will coordinate client, partner, and Miratech teams across workstreams. The role covers IVR, routing,...

Lead Genesys Cloud CX delivery for Miratech in a hybrid Toronto role, directing CCaaS architecture, integrations, and technical execution.As Development and Delivery Lead, you will guide contact centre initiatives for a major financial services client. You will coordinate client, partner, and Miratech teams across workstreams. The role covers IVR, routing,...

Senior Technical Architect, Genesys CloudFull-timeMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading...