escalator quality technical support manager jobs in Vancouver

Fullscript is seeking a Technical Support Specialist to bridge customer-facing teams and Engineering. You will validate and reproduce customer-reported issues, document them clearly, and help prioritize defects based on impact.You will work closely with Engineering to improve product quality over time, not just resolve individual tickets. The role emphasizes...

Fullscript is a health technology company offering a remote-first work model with preferred locations in Ottawa, Toronto, Kelowna, or Calgary. The Technical Support Specialist role focuses on validating, reproducing, and documenting customer-reported issues for Engineering, aiming to improve product quality and prevent recurrence.The position values clear...

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of...

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of...

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of...

With an expanding footprint across Canada and the U.S., we’re scaling quickly and looking for mission-driven talent to help accelerate our growth. As we continue to grow, we're looking for an experienced Director, Technical Customer Support to lead our Tier 1 and Tier 2 Technical Support organization and help deliver an exceptional customer experience at...

As our Technical Support Manager, you will own the support function for our PLG user base end-to-end. You are stepping into a functioning operation, Fin AI is already live and handling the majority of chat volume, core automations are in place, and the billing ops workflow is established. Your job is to own it, raise the bar, and extend it.You will have full...

Fortinet is looking for a project manager working directly with R&D, Customer Support and Sales team to manage critical pre-sales feature development and post-sales issue resolution related to Fortinet’s key products. In this individual contributor role, you will manage escalations from the field, understand the details of the customer’s new feature...

As our Technical Support Manager, you will own the support function for our PLG user base end-to-end. You are stepping into a functioning operation, Fin AI is already live and handling the majority of chat volume, core automations are in place, and the billing ops workflow is established. Your job is to own it, raise the bar, and extend it.You will have full...

As our Technical Support Manager, you will own the support function for our PLG user base end-to-end. You are stepping into a functioning operation, Fin AI is already live and handling the majority of chat volume, core automations are in place, and the billing ops workflow is established. Your job is to own it, raise the bar, and extend it.You will have full...

Elevate your career at AWS as an Enterprise Support Manager, where leadership meets customer satisfaction. Leverage your technical expertise in a collaborative environment dedicated to excellent service. AWS is looking for an Enterprise Support Manager experienced in both technical leadership and customer-facing roles. Your responsibilities will include...

Description Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation...

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing,...

Technical Program Manager III, Mobile App Foundations - Quality and ReleaseHow would you like to impact hundreds of millions of customers around the world and own the vision for empowering hundreds of engineers build and ship new features each and every day? Mobile Shopping is responsible for creating the best shopping experience for customers wherever they...

How would you like to impact hundreds of millions of customers around the world and own the vision for empowering hundreds of engineers build and ship new features each and every day? Mobile Shopping is responsible for creating the best shopping experience for customers wherever they go on their favorite Android and iOS devices. As a Senior TPM on Amazon’s...

Onwards Together!Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they...

Job Title: Technical Support Specialist Pay Range: $50,000 - $70,000 annually Working Hours: 5am - 1pm Role Overview The Technical Support Specialist provides end-to-end technical, operational, and logistics support for the Velacur system. In this cross-functional role, you will diagnose software, network, and hardware issues, manage replacement...

Elevate your career at AWS as an Enterprise Support Manager, where leadership meets customer satisfaction. Leverage your technical expertise in a collaborative environment dedicated to excellent service. AWS is looking for an Enterprise Support Manager experienced in both technical leadership and customer-facing roles. Your responsibilities will include...

Job Title: Technical Support Specialist Pay Range: $50,000 - $70,000 annually Working Hours: 5am - 1pm Role Overview The Technical Support Specialist provides end-to-end technical, operational, and logistics support for the Velacur system. In this cross-functional role, you will diagnose software, network, and hardware issues, manage replacement...

Drive customer success as a Product Support Manager managing a skilled technical support team. Emphasize issue resolution, customer feedback, and service level improvements in this pivotal role. This leadership position focuses on ensuring a superior customer experience by guiding the support team and integrating customer feedback to inform product...