ecoonline

Drive impactful customer support as a Customer Support Manager at EcoOnline. Lead a dedicated team to deliver high-quality support and resolve customer issues effectively in a hybrid work environment.At EcoOnline, you'll oversee the Customer Support team, focusing on timely issue resolution and maintaining service levels. This role emphasizes coaching and...

Drive impactful customer support as a Customer Support Manager at EcoOnline. Lead a dedicated team to deliver high-quality support and resolve customer issues effectively in a hybrid work environment. At EcoOnline, you'll oversee the Customer Support team, focusing on timely issue resolution and maintaining service levels. This role emphasizes coaching and...

Drive impactful customer support as a Customer Support Manager at EcoOnline. Lead a dedicated team to deliver high-quality support and resolve customer issues effectively in a hybrid work environment. At EcoOnline, you'll oversee the Customer Support team, focusing on timely issue resolution and maintaining service levels. This role emphasizes coaching and...

Drive impactful customer support as a Customer Support Manager at EcoOnline. Lead a dedicated team to deliver high-quality support and resolve customer issues effectively in a hybrid work environment. At EcoOnline, you'll oversee the Customer Support team, focusing on timely issue resolution and maintaining service levels. This role emphasizes coaching and...

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

Join EcoOnline as a Lead Customer Support Manager, where you can make a difference. Guide a skilled team, ensuring exceptional support delivery and efficient issue management. In this role, you will be responsible for leading a passionate team committed to improving customer experiences. With a focus on effective performance management, you will leverage...

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliversolutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

Provide prompt and courteous assistance to customers via support system, email, phone and Teams chatTriage incoming support tickets and enquiries, assessing urgency and severityTroubleshoot technical issues, provide solutions or elevate as requiredDocument customer interactions and resolutions in the support systemFollow up with customers to confirm...

Join EcoOnline as a Lead Customer Support Manager, where you can make a difference. Guide a skilled team, ensuring exceptional support delivery and efficient issue management. In this role, you will be responsible for leading a passionate team committed to improving customer experiences. With a focus on effective performance management, you will leverage...

Want to be a part of a company that’s making a difference?We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

Provide prompt and courteous assistance to customers via support system, email, phone and Teams chatTriage incoming support tickets and enquiries, assessing urgency and severityTroubleshoot technical issues, provide solutions or elevate as requiredDocument customer interactions and resolutions in the support systemFollow up with customers to confirm...

Want to be a part of a company that’s making a difference?We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliversolutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

Elevate your career as a Senior Customer Success Manager at EcoOnline, where you’ll impact businesses worldwide through enhanced safety and compliance. This position focuses on fostering executive relationships. In this critical role within North America, you'll support strategic customers across diverse industries to achieve measurable results. Your...

EcoOnline Canada is seeking a dedicated Technical Customer Support specialist to assist customers via multiple channels, triage inquiries, and troubleshoot issues. You will document interactions and maintain knowledge articles to ensure first-call resolution where possible. Ideal candidates have 2+ years in software support, strong communication skills, and...

Want to be a part of a company that’s making a difference?We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliversolutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliversolutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

Want to be a part of a company that’s making a difference?We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliversolutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our...

EcoOnline is seeking a proactive Technical Support Analyst to join our Customer Support & Services team and be at the forefront of our commitment to excellence. In this role, you'll serve as a key liaison between our valued clients and our software products, ensuring a seamless and high-quality support experience.You will be responsible for investigating and...