customer support jobs in Ottawa

H2O.ai is on a mission to democratize AI for Good. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai...

Join Our Mission: Help the Helpers with JaneLet’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re looking for people who are ready to jump in and join us as we simplify the lives of healthcare practitioners and patients every day.At Jane, success means...

ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS? Our Sunshine branchis seeking a proactive and customer-focused Customer Support Advisor, specialising in agricultural, construction, and forestry equipment. In this role, you will be responsible for developing and maintaining strong customer relationships by proactively engaging with...

About Juniper Square Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make...

About the job Customer Support Representative Job Overview:As a Arsenault Customer Support Representative (Account Manager) within our Support department, you will be the first point of contact to serve assigned clients technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure the...

Job Description IP 4 th level support and test engineer Within R&D our focus is on customer issues that are escalated through the 2 nd and 3 rd level support organization. As such we have the role of 4 th level customer support engineers. We have a lot of interaction between Antwerp, California, Ottawa, Bangalore & the UK as our test and development...

About Lillio (formerly HiMama) and Our Mission: At Lillio (formerly HiMama), we are a mission driven business with the goal of empowering early childhood educators through innovative, affordable tools that enable them to improve child outcomes, engage family members, and support continued professional growth for their staff. We are committed to serving the...

As part of our Customer Success Team, the Customer Support Specialist plays a pivotal role in ensuring effective support of both our customers and their employees.  You’ll be on the front line of the customer experience, providing timely, thoughtful, and effective support. You’ll resolve technical issues, troubleshoot platform challenges, and provide...

Location: Kelowna, BC (Hybrid), Ottawa, ON (Hybrid) or Calgary, AB (Hybrid) At Fullscript, we’re not just changing healthcare—we’re redefining it. We empower over 100,000 healthcare practitioners to serve 10 million patients, providing a platform that enables them to deliver complete, whole-person care. From designing health plans to managing lab...

DescriptionHi! I'm Donna, the Support Lead at Modash.I'm looking for a Customer Support Specialist to join our team. Here's a little background, examples of the things that you'll work on, and things you probably want to know.Background & reason for hiringSupport at Modash isn’t just answering tickets. It’s how we deliver the best customer experience in...

About Tailscale Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for...

About Fullscript  We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.  That simple idea grew into a platform that powers every part of care. Today, more than 125,000...

Drive innovation in AI support as a Customer Support Engineer with H2O.ai. In this role, you will troubleshoot issues, analyze bugs, and enhance software design while working remotely. H2O.ai is seeking a Customer Support Engineer focusing on MLOps in the PST time zone. You will engage with clients to resolve technical issues, delve into bug reports, and...

Indigo Books & Music is seeking an Online Billing and Support Agent to assist Customers, Stores and Customer Service via phone, live chat and email with account and order concerns, refunds and billing inquiries. The role includes recovering failed settlements and providing timely order updates.The ideal candidate has strong communication, attention to...

Position Summary Operations Supervisor (Digital Business Support Supervisor) Location: Onsite TPCA Waterloo Reports to: Assistant Operations Manager / Operations Manager Contract Type: Regular, Full-time Education: High School Diploma (Bachelor’s degree preferred) Travel Requirements: None Key Responsibilities - Develop and manage a team of agents,...

Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type Privately Held, VC-backed Founded 2008 Employees 1001-5000 Funding $200+ million Categories - Information Technology & Services - Legal Services - Technology - Consulting & Professional Services - Legal Assistance -...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

The Role The Customer Support Manager leads the Dynamics Support Department and is accountable for the quality and consistency of the service our customers receive every day. This is a hands-on leadership role. You will watch performance metrics closely, respond quickly when they move in the wrong direction, and dig into the underlying causes rather than...