customer support remote jobs in Ottawa

Assist customers in the Driver Assistance Program with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator, and more. In this role, you'll listen carefully and evaluate each caller's situation to provide the right solutions, from simple navigation questions to...

Join Our Mission: Help the Helpers with JaneLet’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re looking for people who are ready to jump in and join us as we simplify the lives of healthcare practitioners and patients every day.At Jane, success means...

About Lillio (formerly HiMama) and Our Mission: At Lillio (formerly HiMama), we are a mission driven business with the goal of empowering early childhood educators through innovative, affordable tools that enable them to improve child outcomes, engage family members, and support continued professional growth for their staff. We are committed to serving the...

As part of our Customer Success Team, the Customer Support Specialist plays a pivotal role in ensuring effective support of both our customers and their employees.  You’ll be on the front line of the customer experience, providing timely, thoughtful, and effective support. You’ll resolve technical issues, troubleshoot platform challenges, and provide...

Junip is seeking a customer support-focused individual to own all post-sign-up activities, including support, escalations, feedback, and documentation. You will interact with customers via chats, calls, and emails, while optimizing operations and AI support tooling, reporting to the CEO.You will help scale customer experiences, improve help docs, and drive...

DescriptionHi! I'm Donna, the Support Lead at Modash.I'm looking for a Customer Support Specialist to join our team. Here's a little background, examples of the things that you'll work on, and things you probably want to know.Background & reason for hiringSupport at Modash isn’t just answering tickets. It’s how we deliver the best customer experience in...

About Tailscale Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for...

About Fullscript  We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.  That simple idea grew into a platform that powers every part of care. Today, more than 125,000...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

Role OverviewAs a Phone Support & Customer Service Agent at Reach, you’ll help deliver exceptional support experiences to customers across our global ecommerce and payments platform. Working as part of our Calgary-based Phone Support team, you’ll handle customer inquiries, resolve issues efficiently, and contribute to a high-performing, customer-focused...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of...

Arsenault is seeking a Customer Support Representative (Account Manager) to be the first point of contact for assigned clients. You will liaise between clients and internal teams to deliver tailored solutions, manage critical issues, and ensure a high-quality, timely client experience.Responsibilities include coordinating calls, providing updates,...

Job SummaryHouston Skilled Consultancy is seeking a dedicated and detail-oriented Customer Support Representative to join our remote team in Canada. This is a chat-based support role, offering a fully remote work opportunity with no phone interactions required. The ideal candidate will excel in written communication, problem-solving, and delivering...

Enhance customer relationships as a Remote Customer Support Specialist. Manage inquiries, resolve complaints, and process orders effectively while providing top-notch service. We are seeking a dedicated customer support representative to handle various customer queries. This role focuses on maintaining a positive, empathetic attitude even in difficult...

ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS? Our Sunshine branchis seeking a proactive and customer-focused Customer Support Advisor, specialising in agricultural, construction, and forestry equipment. In this role, you will be responsible for developing and maintaining strong customer relationships by proactively engaging with...

About Juniper Square Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make...

Job Description IP 4 th level support and test engineer Within R&D our focus is on customer issues that are escalated through the 2 nd and 3 rd level support organization. As such we have the role of 4 th level customer support engineers. We have a lot of interaction between Antwerp, California, Ottawa, Bangalore & the UK as our test and development...

About the job Customer Support Representative Job Overview:As a Arsenault Customer Support Representative (Account Manager) within our Support department, you will be the first point of contact to serve assigned clients technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure the...