amazon technical customer service jobs in Toronto

DescriptionThe Amazon Customer Service (CS) organization is at the forefront of customer experience – seeking to delight our customers in every interaction they have, whether through self-serve technology and tools (e.g., chatbots), or by interacting directly with our associates. Customer Service works to offer effective, empathetic, and efficient issue...

Description Want to build customer service experiences that resolve millions of contacts across Amazon's global marketplace? Join a team where your code directly eliminates customer friction and transforms how associates solve complex order issues. Own and ship full-stack features end-to-end in a high-scale distributed environment Design resolution systems...

Amazon Customer Service (CS) is transforming how we deliver exceptional experiences to millions of customers worldwide, and we're seeking a Senior Software Development Engineer to help build the next generation of intelligent solutions. In this role, you'll design and implement agentic systems that help Customer Service Agents provide tailored, seamless...

Amazon's Customer Service organization is on a mission to delight customers at every touchpoint — and the technology powering that mission is built right here in Toronto, Ontario. The Contact Handling Experience (CHEX) team is looking for a Senior Software Development Engineer to take ownership of technical strategy, drive architecture decisions, and...

Description Come build the future of one of the world’s largest customer service platforms at Amazon! The Amazon Customer Service (CS) organization seeks to delight our customers in every interaction they have, from self-serve technology to direct interaction with customer service associates. Customer Service works to offer effective, empathetic, and...

Amazon Customer Service (CS) is transforming how we deliver exceptional experiences to millions of customers worldwide, and we're seeking a Senior Software Development Engineer to help build the next generation of intelligent solutions. In this role, you'll design and implement agentic systems that help Customer Service Agents provide tailored, seamless...

Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we’re an innovation...

Transform technology deployment as a Customer-Facing Technical Services Manager at Axon in Canada, involving 80% travel. Ensure client satisfaction through expert solutions and effective installations. As a Customer-Facing Technical Services Manager with Axon, you will manage the deployment and support of innovative Fleet systems, acting as a bridge between...

Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we’re an innovation...

Customer Service Representative - Technical Support (Remote) Base pay range: CA$21.00/hr – CA$24.00/hr BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry. We are expanding our team and looking to add a positive, upbeat team member who cares deeply about delivering amazing customer...

Elevate customer service experiences at Amazon as a Software Engineer focused on innovative solutions. Develop and implement full-stack features that directly benefit users in a thriving environment. Amazon Development Centre Canada ULC invites passionate engineers to design and operate systems that enhance customer interactions. This role emphasizes...

Location:Toronto, ON Pay Rate : Nego Introduction Our client is seeking an experienced professional to support a large-scale Contact Centre Transformation initiative. The successful candidate will play a key role in designing and delivering cloud-native contact centre solutions using Amazon Connect and AWS technologies. This individual will work closely with...

Description Come join the Amazon Kids team in Toronto! Amazon Kids gives children the content that they love and devices built just for them. We also give parents the oversight and controls they need to feel safe. Our team builds the Amazon Kids Store and Subscription experiences — where kids discover and request the content they want, and parents stay in...

Are you ready to step up to the New and take your technology expertise to the next level?  Accenture is looking for passionate and customer obsessed AWS cloud developers and AWS solutions architects to join our AWS Practice. You will help drive innovation, build differentiated solutions, and define new customer experiences for our customers (and...

We are looking for a Senior Amazon Connect Engineer with strong hands-on experience designing, implementing, and supporting Amazon Connect contact center solutions at enterprise scale. The ideal candidate will have deep experience with Amazon Connect Contact Flows, Routing Profiles, Queues, IVR, call routing, and AWS integrations, along with a strong...

Transform infrastructure efficiency at Amazon as a Performance Engineer, applying your expertise to optimize performance and free up significant capacity. Engage in technically challenging projects that have a direct impact on operational costs and customer satisfaction. This role invites experienced engineers to address inefficiencies within the compute...

Elevate customer service standards with Slalom as a Senior Consultant for Amazon Connect in Toronto. Your leadership will drive contact center innovations and impactful customer transformations. As a key player in our consulting team, you will implement Amazon Connect solutions tailored to client requirements. Your role involves collaborating with...

Become part of Amazon's innovative AFT Outbound Flow team as a Software Engineer, where you'll develop solutions for staffing efficiency and customer satisfaction. Your technical acumen will drive impactful user experiences. As a Software Engineer, you will be involved in building systems that ensure optimal flow within Amazon's fulfillment centers....

Solution Architect - Salesforce Service Cloud Voice, Amazon Connect Solution Architect Position Salesforce Service Cloud Voice: - Experience on Designing, Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system(Amazon Connect preferred). - Should have expertise in CRM, Telephony Knowledge, Customer Service...

Join Amazon Customer Service as a Senior Software Development Engineer, focusing on building cutting-edge systems for better customer experiences. This role involves advanced technology integration and security enhancements. You will design systems that operate at scale, processing significant data and using AI for personalized insights. As a key team...