311 jobs in Toronto

Select how often (in days) to receive an alert: Create Alert - Division & Section: Customer Experience, Business Transformation & Sustainment - Work Location: Metro Hall, 55 John St., Toronto (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy ) - Job Type & Duration: 1 Full-Time, Temporary (12 month) Vacancy Salary Range:...

Select how often (in days) to receive an alert: Create Alert - Job Category: Policy, Planning & Research - Division & Section: Customer Experience, Channel Experience & Innovation - Work Location: Metro Hall, 55 John St., Toronto (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy ) - Job Type & Duration:1 Full-Time, Temporary (12...

Select how often (in days) to receive an alert: Create Alert Division & Section: Customer Experience, Business Transformation & Sustainment Work Location: Metro Hall, 55 John St., Toronto (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy ) Job Type & Duration: 1 Full-Time, Temporary (12 month) Vacancy Salary Range: $105,241.00 -...

Job ID: 67732 Job Category: Policy, Planning & Research Division & Section: Customer Experience, Business Transformation & Sustainment Work Location: Metro Hall, 55 John St., Toronto (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy) Job Type & Duration: 2 Full-Time, Temporary (12 month) Vacancies Salary Range: $89,337.00 -...

Lead 311 transformation projects with business process improvement and stakeholder leadership at the City of Toronto, using a hybrid work model. The Project Manager 311 leads capital projects within Customer Experience, Business Transformation & Sustainment. This full-time, temporary assignment manages CRM, telephony, integration, and organizational change...

Lead 311 transformation projects with business process improvement and stakeholder leadership at the City of Toronto, using a hybrid work model. The Project Manager 311 leads capital projects within Customer Experience, Business Transformation & Sustainment. This full-time, temporary assignment manages CRM, telephony, integration, and organizational change...

Division & Section: Customer Experience, Business Transformation & Sustainment Work Location: Metro Hall, 55 John St., Toronto (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy) Job Type & Duration: 1 Full-Time, Temporary (12 month) Vacancy Salary Range: $105,241.00 - $160,649.00 Shift Information: Monday to Friday, 35 hours per...

Job Category: Policy, Planning & ResearchDivision & Section: Customer Experience, Channel Experience & InnovationWork Location: Metro Hall, 55 John St., Toronto (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy)Job Type & Duration: 1 Full-Time, Temporary (12 month) VacancySalary Range: $89,337.00 - $132,880.00Shift Information:...

Division & Section:Customer Experience, Business Transformation & Sustainment Work Location:Metro Hall, 55 John St., Toronto (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy) Job Type & Duration:1 Full-Time, Temporary (12 month) Vacancy Salary Range:$105,241.00 - $160,649.00 Shift Information:Monday to Friday, 35 hours per...

The City of Toronto's Customer Experience (CX) Division is seeking a Project Manager 311 to lead planning, management and delivery of capital projects, including CRM and contact centre technology upgrades. You will drive governance improvements, develop business cases, and coordinate multi‑divisional teams to deliver value for residents and...

The City of Toronto's Customer Experience (CX) Division is seeking a Project Manager 311 to lead planning, management and delivery of capital projects, including CRM and contact centre technology upgrades. You will drive governance improvements, develop business cases, and coordinate multi‑divisional teams to deliver value for residents and...

- **Job ID:** 67733 - **Job Category:** Project Management - **Division & Section:** Customer Experience, Business Transformation & Sustainment - **Work Location:** Metro Hall, 55 John St., Toronto (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy) - **Job Type & Duration:** 1 Full-Time, Temporary (12 month) Vacancy -...

The City of Toronto is seeking a Project Manager 311 in the Customer Experience unit to lead planning, governance and delivery of capital projects, including CRM and contact centre enhancements. You will develop business cases, manage budgets and drive cross-divisional collaboration. You will coordinate with senior leaders, align initiatives with corporate...

City of Toronto seeks a Business Analyst 311 to lead AI enablement within the Customer Experience Division. You will apply business analysis and project leadership to identify, assess and implement AI solutions that improve customer experiences and service accessibility.Reporting to the Director, Service Design & Delivery, you will develop use cases and...

Explore a pivotal role at Metro Hall as a Senior Solutions Designer with a CRM focus. This position offers 3 days onsite and 2 days remote, catering to professionals with extensive Salesforce expertise. As a part of a 6-month contract, you will leverage your 10+ years of experience to design comprehensive solutions for high-impact projects in the public...

Work Location: Scarborough Civic Centre - 150 Borough Drive and Etobicoke Civic Centre – 399 The West MallJob Type & Duration: 1 Full-time Permanent and 1 Full-time Temporary (12 month) vacanciesHourly Rate: $44.64 - $48.88Shift Information: Monday to Friday, 35 hours per weekAffiliation: L79 Full-timeNumber of Positions Open: 2Posting Period: 28-Oct-2026...

Job Summary: The Customer Experience Division (CXD) leads enterprise-wide initiatives to improve how residents and businesses interact with the City. Focused on enhancing service excellence, the Division supports cross-corporate collaboration, innovation, and accountability through data-driven insights, experience design, and customer-first strategies. The...

Job ID: 67787 Job Category: Education & Training Division & Section: Customer Experience, Information Management Work Location: Metro Hall, 55 John St, Toronto, M5V 3C6 (Hybrid Work in accordance with the City of Toronto’s Remote Work Policy) Job Type & Duration: Full-Time, Permanent Salary Range: $89,337.00 - $132,880.00 Shift Information: Monday to...

Work Location: Scarborough Civic Centre - 150 Borough Drive and Etobicoke Civic Centre – 399 The West Mall Job Type & Duration: 1 Full-time Permanent and 1 Full-time Temporary (12 month) vacancies Hourly Rate: $44.64 - $48.88 Shift Information: Monday to Friday, 35 hours per week Affiliation: L79 Full-time Number of Positions Open: 2 Posting...

Toronto Water is continuously improving its operations and use of technologies to meet business needs including legislative requirements. In order to facilitate these changes and evaluate best options, the Toronto Water ITM (Integrated Technology Management) unit requires an experienced Software AG webMethods Specialist who will develop and build...