Client Solutions Manager

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.  Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.   OverviewGallagher Skippers' Plan is a specialized division of Gallagher with a long history of providing marine (pleasure craft) insurance in Canada. Gallagher's Skippers' Plan team is looking for a Client Solutions Manager (licensed insurance broker/agent) who will be working directly with clients in delivering the world-class customer service Gallagher is so well known for. Whether that means guiding new clients with purchasing a policy or through their policy renewal cycle, handling policy changes, or resolving billing issues, you will get the opportunity to work through it all Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office. How you'll make an impactSupporting a designated portfolio of clientele, playing a meaningful role in business retention and building upon customer relationshipsGrow Gallagher Skippers’ Plan Portfolio through new business acquisition activitiesRepresent Gallagher Skippers’ Plan at Shows and EventsReview accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriersRespond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the clientIdentify upselling and cross-selling opportunities, driving the creation of quality leadsConsistently acting to upgrade insurance market knowledge, looking out for new products and policy changes About youMinimum of two years’ experience in personal lines insurancePleasure Craft Marine experience an assetR.I.B.O licensed (Nationally licensed or ability of becoming nationally licensed)University Degree or College Diploma, CAIB and/or CIP designation an assetComprehensive and effective verbal/written communication skillsStrong written & verbal communication skillsKnowledge of EPIC an asset #LI-SS1 #LI-Hybrid  Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:Flexible medical & dental coverage to meet your household's needsLife, Dependent Life and AD & D Insurance optionsRetirement savings including RRSP including a company match, TFSA, pension and moreEmployee Stock Purchase PlanOther benefits include:Educational expense reimbursementEmployee assistance programsDiscounted gym membership (GoodLife Fitness)Opportunity for flexible work arrangementsPaid sick days & personal daysEmployee education recognition programEmployee referral bonus programWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.