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Coordinator, Transport

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Boucherville, Canada RONA Full time

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.
Our expectations

Reporting to the Transportation Manager, the main function of the Transportation Coordinator will be to coordinate and execute the automated carrier payment process using the Transportation Management System (TMS) for the Quebec and Ontario distribution centers. The successful candidate will also support the planning and tracking of RONA Canada's customer and supplier delivery and pick-up activities, as well as transfer requests. Finally, the successful candidate will be responsible for providing outstanding customer service to both internal and external customers.

The Role
Participate in the improvement of quality and processes in the use of the transport management system.
Liaise with transport teams and carriers regarding Freight Pay issues and rejected invoices to identify causes and coordinate resolutions.
Create reports and tools to track carrier performance indicators, and monitor them on a weekly basis
Understand and support the route planning process for Eastern Canada (Quebec and Ontario) pickups using a transportation management system.
Understand and support LBM's route planning process
Inform customers, suppliers and carriers on transportation procedures
Provide service to RONA customers and suppliers
Work closely with supply chain, distribution centers and various carriers
Liaise between transport group, carriers and DC for proper equipment selection
Manage load prioritization, trailer overflows and add-ons

The skills we're looking for
College diploma in business administration or transportation and logistics
Knowledge and mastery of Microsoft Office suite and advanced Excel
Three years' relevant experience in transportation
Experience with transportation management systems (an asset)
Proficiency in Canadian geography
Ability to communicate effectively with stakeholders from all backgrounds
Ability to solve operational problems
Dynamic and results-oriented attitude
Team spirit
Good logistical problem-solving skills
Schedule may vary according to the need for operational replacements
Ability to work under pressure and in an environment of frequent change
Experience in customer service
Fluent in French, all our coporative office associates must be proeficient in French.

By working at RONA, you will benefit from many advantages such as:
A fitness center, sports activities and showers
A daycare center for 78 children
A cafeteria with a quality menu prepared by a dedicated chef, healthy options, as well as Brûleries FARO and Tim Hortons coffee stations
Exclusive employee discounts, plus a 10% in-store discount (in all RONA banners)
Employee benefits: pension plan, annual bonuses, education incentive program, etc.
Electric car charging stations
Opportunity to grow within the organization
An inclusive and safe work environment
Sensitivity to work-life balance
An employer committed to its community
And much more

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.