DataCentre Operations Specialist

2 weeks ago

Ottawa, Canada CQ Search Group Ltd. Full time

Our client in Ottawa has a 3 year contract opportunity for a DataCentre Specialist.


• Deploy and install hardware into the two local datacenters in the National Capital Region.

• Coordinate with Service Providers for non-local datacenters.

• Under the direction of the Senior resources, troubleshoot hardware installation issues.

• Respond to project and operation demands received via the Bank’s trouble ticketing tool.

• Deploy network cabling (copper and fiber).

• Maintain detailed documentation of all deployed IT assets and of the DCIM tool.

• Replace failed hardware components on systems (i.e., RAM, Hard Drives, cables, power supply, PDU’s, etc.).

• Coordinate Return Merchandise Authorizations with manufacturers.

• Validate completed onsite third-party support work against the agreed-upon scope, reporting any variances or concerns to their manager.

• Ability to travel to remote sites periodically.

• Participate in On-Call of Canada rotation for the Data Centre Services team.

• Overtime support when required.


Required Qualifications & Skills

• A minimum of five (5) years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network equipment.

• A minimum of three (3) years of experience and exposure in IT Operations work including, the operational capabilities and typical challenges of data center operations.

• Demonstrated experience of cabling infrastructure, as well as, maintaining documentation of newly installed infrastructure devices.

• Demonstrated understanding of data center facilities infrastructure, such as HVAC, service

• entrances, UPS, etc.

• Demonstrated ability to coordinate onsite support of third-party contractors performing infrastructure projects, preventative maintenance, or testing.

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