Assistant General Manager
20 hours ago
Assistant General Manager
Reports To: Chief Operating Officer (COO)
Summary:
The Ontario Racquet Club (ORC) is seeking a dynamic and experienced Assistant General Manager (AGM) to join the leadership team. Reporting to the Chief Operating Officer, the AGM will play a pivotal role in ensuring the seamless day-to-day operation of the Club. This role involves collaboration with the COO to develop departmental budgets, establish service standards, and address operational challenges. As a key member of our management team, the AGM will be the primary point of contact for member concerns, fostering positive experiences for all members and guests.
Key Responsibilities
- Operational Leadership:
- Assist in developing financial and service standards for the Club.
- Contribute to the ORC’s vision and strategy, ensuring collaboration across departments.
- Oversee various departments (e.g., housekeeping, aquatics, food services, reception) and ensure smooth operations.
- Member Engagement:
- Act as the first point of contact for member complaints and feedback.
- Ensure a positive and enjoyable experience for members and guests.
- Financial Oversight:
- Aid in preparing departmental budgets and monitor expenditures.
- Ensure COO approval for required expenses.
- Staff Management:
- Supervise and support staff with training, guidance, and performance management.
- Conduct scheduling, monitor activities, and take disciplinary actions as necessary.
- Facility Management:
- Inspect Club facilities and services for compliance with health, safety, and licensing regulations.
- Supervise maintenance activities, including renovations and supply management.
- Administrative Duties:
- Prepare written and verbal reports on organizational activities.
- Coordinate front-office activities and resolve operational challenges.
- Manage invoices and other administrative tasks as required.
- Cross-Departmental Coordination:
- Collaborate with department managers to ensure the successful execution of Club activities.
Qualifications
- Proven leadership and management experience, preferably in the hospitality, fitness, or private club industry.
- Obtained the CCM designation or working towards obtaining it
- Strong financial acumen with experience in budget preparation and expense management.
- Exceptional interpersonal and communication skills, with a member-first mindset.
- Ability to manage multiple priorities, think critically, and make sound decisions.
- Knowledge of health and safety regulations and standards.
Why Join ORC?
The Ontario Racquet Club is one of the most prestigious clubs in the region, offering a welcoming and dynamic environment for members and staff. As the Assistant General Manager, you’ll be part of a passionate team dedicated to delivering exceptional service and experiences.
How to Apply:
Interested candidates are invited to submit their resume and cover letter by December 10, 2024. Applications can be sent to Martina Herling, CCM at mherling@ontarioracquetclub.com (ORC's COO as of Jan 2025)
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Ontario Racquet Club is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act(2005), and its associated standards and regulations.
Ontario Racquet Club understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization's compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.
Providing an accessible and barrier-free environment is a shared effort, and as an organization, Ontario Racquet Club is committed to working with the necessary parties to make accessibility for all a reality.
-
Assistant General Manager
6 months ago
Mississauga, Canada Chop Steakhouse & Bar Full time**Assistant General Manager** Are you a highly skilled and motivated individual looking for an immediate opportunity in the Food & Beverage industry? Do you thrive in a dynamic and fast-paced environment? As Assistant General Manager, you will have the opportunity to lead different areas in the restaurant and maintain a development-focused outlook. Working...
-
Assistant General Manager
6 months ago
Mississauga, Canada Chop Steakhouse & Bar Full timeAssistant General ManagerAre you a highly skilled and motivated individual looking for an immediate opportunity in the Food & Beverage industry? Do you thrive in a dynamic and fast-paced environment?As Assistant General Manager, you will have the opportunity to lead different areas in the restaurant and maintain a development-focused outlook. Working with...
-
Assistant General Manager
4 weeks ago
Mississauga, Ontario, Canada Service Inspired Restaurants Full timeOverviewAt Service Inspired Restaurants, we're committed to delivering exceptional dining experiences that exceed our guests' expectations. As an Assistant General Manager, you'll play a vital role in driving sales growth and success in our Red's Wine Tavern location.Key ResponsibilitiesAssist the General Manager in creating a unique dining experience that...
-
Assistant General Manager
3 weeks ago
Mississauga, Ontario, Canada Chop Steakhouse & Bar Full timeWe're seeking a talented Assistant General Manager to lead our restaurant operations and drive results. About the RoleIn this dynamic position, you'll work closely with our General Manager to oversee daily operations, optimize team performance, and ensure exceptional customer satisfaction. Your strong leadership skills, combined with your knowledge of...
-
Assistant General Manager
2 months ago
Mississauga, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Assistant General Manager
5 months ago
Mississauga, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Assistant General Manager
3 months ago
Mississauga, Canada Shelby's Canada Full time**Job Summary** As a Shelby’s Assistant General Manager you will be working with the GM and head office team to implement Shelby’s systems and standards, while maintaining exceptional guest experience in a fast, fun environment. You will be responsible for all guest & staff interactions as well as ensuring a safe food service environment in our flag...
-
Assistant General Manager.
3 months ago
Mississauga, Canada The Canadian Brewhouse Full timeThe goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!Assistant General ManagerWhat we’re looking for:A Passion for People and relationship building2-4 years of business management experience in a high-volume, fast-paced environmentHospitality or Food...
-
Assistant General Manager
2 weeks ago
Mississauga, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! **What roles are we looking to fill?** - Assistant General Manager **What we’re looking...
-
Assistant General Manager
3 months ago
Mississauga, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! **What roles are we looking to fill?** - Assistant General Manager **What we’re looking...
-
Assistant General Manager
6 months ago
Mississauga, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! **What roles are we looking to fill?** - Assistant General Manager **What we’re looking...
-
General Assistant
4 weeks ago
Mississauga, Ontario, Canada HR770 Full timeJob Details:We are seeking a reliable and skilled individual to assist with general household clean-up and garage organization. The ideal candidate will have excellent organizational skills and be able to work independently.Responsibilities:Assist with general household clean-up and organizationHelp with garage clean-out and pack-outProvide support for...
-
Assistant General Manager
6 months ago
Mississauga, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!What roles are we looking to fill?Assistant General ManagerWhat we’re looking for:A Passion...
-
General Assistant
2 weeks ago
Mississauga, Ontario, Canada HR770 Full timeClean-up and Organization ServicesWe are seeking a reliable and skilled individual to assist with general clean-up and garage clean-out/pack out tasks. The ideal candidate will be able to work independently and efficiently.Key Responsibilities:Perform general clean-up tasksOrganize and pack out garageEnsure a high level of cleanliness and organization...
-
General Manager
6 months ago
Mississauga, Canada Moxies Square One Full timeHey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our...
-
General Manager
5 months ago
Mississauga, Canada Sky Zone Full time**Sky Zone** **__** **General Manager** **Full-time, Onsite** **__** **Sky Zone - Who are we?** We’re the people that like to exercise but LOVE to have fun. We’re ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too! That’s why we’re the largest active entertainment park operation in the world....
-
General Manager
6 months ago
Mississauga, Canada EightSix Network Full timeJob Description Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first – they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible...
-
Assistant General Manager
6 months ago
Mississauga, Canada Cineplex Full timeWork location: Square One The Rec Room City: Mississauga What you will do: Our Assistant General Managers (AGM) are an integral part of the team who provide an exceptional experience to each and every guest. The Assistant General Manager executes all company programs, supports the operation of the business, maintains revenue and payroll budgets, and meets...
-
Brand Manager
3 months ago
Mississauga, Canada General Mills Full time**Job Description**: **Overview** Ready for a truly differential General Management experience, working on the only $1B market outside of the US? Set winning growth strategies, be fully accountable for the P&L, lead cross-functional teams, with significant leadership & US exposure? In this role, you will drive demand on a top General Mills Canada brands....
-
General Manager
5 months ago
Mississauga, Canada Alforat Restaurant Full timeJob Title: General Manager Job Overview: You will be an essential component to the ongoing success of our chain, overseeing, training and developing our group of high achiever team members in both the front and back of house. You will oversee the coordination and communication with the team leaders in both the front and back of house, as you each play your...
