Operations Coordinator

2 weeks ago

RivièreDesPrairies Southwest, Canada Thomson Tremblay inc. Full time

Operations Coordinator

Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible.

If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls, we encourage you to apply for the position of Operations Coordinator. Join their team and play a vital role in maintaining financial integrity within their organization's inventory management processes.

Hours : Monday to Friday – Hybrid position - Flexible work schedule to do virtual meetings with different regions of the world.

Salary : 22$ to 26,5$ per hour, according to experience

Localization : Saint-Laurent, QC – Parking on site

Duties and Responsibilities:

Assist with Inventory Control help desk issues to resolve identified inventory issues and discrepancies.

Process all orders to send to the distribution facility

Verify inventory availabilities

Deal with logistics: routing orders via EDI or Retailer portals

Pro-actively open-order files by account indicating current routing issues & actions/EDC dates

Weekly review of results with Sales teams

Actively work to achieve on-time delivery metrics (OTIF)

Escalate issues and identify solutions

Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions

Assist in the review and research of all disputes rejected claims to determine next steps

Attributes and Skills:

Detail oriented, analytical, and highly organized with proven ability to work quickly and deliver accurate and actionable information.

Strong attention to detail and accuracy

Ability to work autonomously

Excel skills - intermediate level

Strong problem solving and analytical skills

Ability to work well under pressure in a fast-paced environment

Well organized and able to multi-task

Strong communication skills

Ability to work well within a team environment

Focused on the outcome for the team and company

Education and Experience :

Bachelor’s degree, preferably in Commerce or a related field (or equivalent experience)

Fluently bilingual English and French

2+ years of experience in a customer service or account management role

2+ Years of experience with Retail Majors in a B2B capacity

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