Senior Application Administrator

1 week ago

Toronto, Canada Buchanan Technologies Full time

Application Administrator – Digital Experience Platform

Role Overview

To support continued platform development and site migration, the DXP team is seeking an Application Administrator. This position will play a vital role in supporting the DXP solution by managing the administration and on-going successful maintenance of the various solutions that make up the DXP platform.

Application administrators are responsible for the successful operation of the application environments they manage. They have a deep understanding of the solutions and their underlying technologies, effectively configuring, managing, and maintaining them to support organizational requirements and ensure sustainable operations. They collaborate with infrastructure teams to implement effective backup, security, data, and application management practices. They stay current on solution updates and engage with vendors to understand changes, enhancements, and their impact on existing capabilities.

Responsibilities

  • Lead the administration and management of the applications and solutions in the DXP platform to ensure consistent and effective operation.
  • Provide day-to-day operational support of the DXP platform, sustaining operational processes and monitoring performance measures, dashboards, and system logs.
  • Troubleshoot and resolve problems, defects, and outages, coordinating with vendors and implementation partners when necessary.
  • Monitor and follow up on outstanding tickets to ensure SLA compliance.
  • Oversee vendor platform updates, including reviewing planned updates, notifying internal groups of impending updates, and verifying platform performance post-update.
  • Coordinate updates for platform components such as Drupal core and implemented modules, working with vendors and partners for successful management.
  • Manage security profiles within the platform, ensuring proper allocation of roles and permissions.
  • Support access management procedures to provide required access and maintain effective security measures.
  • Ensure adherence to platform guidelines, standards, and content requirements while resolving any identified issues.
  • Assist with site creation, site migration, and ensuring configurations meet functional requirements.
  • Manage code and site deployments across environments and monitor deployment impacts.
  • Evaluate, integrate, and manage additional modules for the platform to deliver intended functionality.

Education

  • A three-year degree in Information Technology, Computer Science, or a related field.
  • Continued education in Information Technology or equivalent experience is required.

Experience

  • At least five years of hands-on experience in designing, building, operating, maintaining, and securing enterprise-class solutions in complex environments.
  • A minimum of three years of experience in administering enterprise-level applications.

Required Skills

  • Exceptional enterprise application administration skills.
  • Strong troubleshooting and problem resolution capabilities with the ability to escalate and manage evaluations.
  • Solid understanding of operational procedures and guidelines with the ability to refine practices for stability and performance.
  • Knowledge of front-end and back-end development languages, including PHP, JavaScript (and frameworks), CSS, and HTML.
  • Experience managing integrations with data sources (e.g., API, database calls, local files).
  • Proven experience ensuring compliance with coding standards and development best practices.
  • Expertise administering platforms hosted on leading DXP/CMS systems.
  • Extensive knowledge of Drupal 10, Drupal multisite, Acquia Site Factory, and Acquia Site Studio is highly desirable.
  • Familiarity with personalization platforms such as VWO Personalization is highly desirable.
  • Familiarity with Acquia DAM and Content Hub is highly desirable.
  • Superior oral and written communication skills, including active listening.
  • Problem-solving and root cause analysis capabilities.
  • Experience working in agile operational environments.
  • Familiarity with Microsoft Azure DevOps.
  • Higher education or public sector experience is highly desirable.

  • Senior Application Administrator

    18 hours ago

    Toronto, Canada Buchanan Technologies Full time

    Application Administrator – Digital Experience PlatformRole OverviewTo support continued platform development and site migration, the DXP team is seeking an Application Administrator. This position will play a vital role in supporting the DXP solution by managing the administration and on-going successful maintenance of the various solutions that make up...

  • Senior Application Administrator

    19 hours ago

    Toronto, Canada Buchanan Technologies Full time

    Application Administrator – Digital Experience PlatformRole OverviewTo support continued platform development and site migration, the DXP team is seeking an Application Administrator. This position will play a vital role in supporting the DXP solution by managing the administration and on-going successful maintenance of the various solutions that make up...

  • Senior Application Administrator

    7 days ago

    Toronto, Canada Buchanan Technologies Full time

    Application Administrator – Digital Experience Platform Role Overview To support continued platform development and site migration, the DXP team is seeking an Application Administrator . This position will play a vital role in supporting the DXP solution by managing the administration and on-going successful maintenance of the various solutions that make...

  • Senior Application Administrator

    6 days ago

    Toronto, ON, Canada Buchanan Technologies Full time

    Application Administrator – Digital Experience Platform Role Overview To support continued platform development and site migration, the DXP team is seeking an Application Administrator . This position will play a vital role in supporting the DXP solution by managing the administration and on-going successful maintenance of the various solutions that...

  • Senior Application Administrator

    6 days ago

    Toronto, ON, Canada Buchanan Technologies Full time

    Application Administrator – Digital Experience Platform Role Overview To support continued platform development and site migration, the DXP team is seeking an Application Administrator . This position will play a vital role in supporting the DXP solution by managing the administration and on-going successful maintenance of the various solutions that...

  • Salesforce Administrator

    5 months ago

    Toronto, Canada Amica Senior Lifestyles Full time

    Job Description: Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. Offering Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, we combine expert care with unparalleled premium hospitality and amenities...

  • Senior Application Administrator

    1 week ago

    Toronto, Ontario, C6A, Ontario, Canada Buchanan Technologies Full time

    Application Administrator – Digital Experience PlatformRole OverviewTo support continued platform development and site migration, the DXP team is seeking an Application Administrator. This position will play a vital role in supporting the DXP solution by managing the administration and on-going successful maintenance of the various solutions that make up...

  • Manager, Residence Operations Administration

    7 months ago

    Toronto, Canada Amica Senior Lifestyles Full time

    Job Description: **Manager, Residence Operations Administration** **Amica Senior Lifestyles Support Office** **Full Time** **Locations**:Toronto, Ontario or Vancouver/ Victoria BC - Hybrid with extensive travel required Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while...

  • Application Engineer Senior

    1 month ago

    Old Toronto, Canada Robinhood Full time

    strong>Join a leading fintech company that’s democratizing finance for all.Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. Together, we are building products and services that help create a financial system everyone can participate in.The business is seeking curious, growth-minded thinkers to help...

  • Intake Coordinator

    4 months ago

    Toronto, Canada SPRINT Senior Care Full time

    **About SPRINT Senior Care**: We began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay safe, connected, and...

  • Application Administrator

    7 days ago

    Toronto, Canada Experis Canada Full time

    To support ongoing platform development and site migration, the DXP team is seeking an experienced Application Administrator. In this role, you will play a key part in maintaining and managing the various solutions within the DXP platform, ensuring their continued smooth operation and support for organizational requirements.As an Application Administrator,...

  • Senior Financial Analyst

    18 hours ago

    Toronto, Canada Empire Life Full time

    Investment Applications Senior Financial AnalystLocation: Hybrid - Toronto (University Ave)Empire life is looking to hire an Investment Applications Senior Financial Analyst to join our Investment Finance team!Why pursue this opportunityThe role - this is a new position and your chance to join a growing team, while being provided the opportunity to make an...

  • Application Engineer Senior

    3 months ago

    Old Toronto, Canada Robinhood Full time

    About the team + role The Security Tooling team’s mission is to ensure the reliability, scalability and availability of critical third party security software that Robinhood depends on.As a senior applications engineer, you will be responsible for planning, designing, implementing, and maintaining company security SaaS applications and tools. This includes...

  • Manager, IT Applications

    4 months ago

    Toronto, Canada CareRx Corporation Full time

    **About CareRx** CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 92,000 residents in over 1,500 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that...

  • Applications Administrator

    21 hours ago

    Toronto, Canada Canada Goose Inc. Full time

    Company Description Canada Goose isn't like anything else. We’ve built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. Our purpose-based platform HUMANATURE and philosophy that humans are a part of nature and nature is a part of us informs everything we do. From the materials we use to the products...

  • Senior Financial Analyst

    6 days ago

    Toronto, Canada Empire Life Full time

    Investment Applications Senior Financial Analyst Location: Hybrid - Toronto (University Ave) Empire life is looking to hire an Investment Applications Senior Financial Analyst to join our Investment Finance team! Why pursue this opportunity The role - this is a new position and your chance to join a growing team, while being provided the opportunity to...

  • TIBCO Application Expert

    4 days ago

    Toronto, Ontario, Canada Randstad Canada Full time

    TIBCO Application Expert - Senior Technical SupportJob Type: Contract, Full-timeLocation: Toronto, ON (HYBRID)About the Role:We are seeking a highly skilled TIBCO Application Support Analyst to join our team at Randstad Canada. As a key member of our IT support team, you will provide expert-level technical support for our clients' TIBCO MFT solutions.Key...

  • Senior Administrative Coordinator

    7 days ago

    Toronto, Ontario, Canada PHYSIOCAN Full time

    We are seeking a highly organized and detail-oriented Senior Administrative Coordinator to join our team at PHYSIOCAN. As a key member of our administrative staff, you will play a critical role in ensuring the smooth operation of our office.About the RoleThis is a full-time position that requires a minimum of 3 years of experience in an administrative role....

  • Senior Cloud Applications Engineer

    1 week ago

    Toronto, Canada Collabera Full time

    Job SummaryWe are seeking a highly skilled Senior Cloud Applications Engineer to join our team at Collabera.About the RoleThis senior-level position involves designing, building, and maintaining scalable cloud-based applications using modern frameworks and technologies.The successful candidate will have expertise in .NET Core, Web API, and Azure services, as...

  • Senior Application Service Architect

    1 week ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    About the RoleWe are seeking a highly skilled Senior Application Service Architect to join our team at Royal Bank of Canada. This is an exciting opportunity to leverage your expertise in service mapping and discovery to drive business growth.About YouTo be successful in this role, you will have:A deep understanding of application service mapping and...