Senior Logistics Coordinator

6 months ago


Canada tuft + paw Full time

At tuft + paw, we're passionate about creating memorable customer experiences for cat people. If you are a cat person with a passion for logistics, operations and 3PL management, we invite you to join our team as the Senior Logistics Coordinator.


Job Description:


As the Senior Logistics Coordinator, you will play a pivotal role in managing and enhancing our logistics operations. You will oversee the entire process from Vendor to Customer. Your role will encompass logistics management, inventory control, 3PL management & relations, and process improvement.


Responsibilities:


Logistics Management:

  • Oversee and coordinate the transportation and delivery of goods from suppliers to our warehouse and from our warehouse to customers.
  • Maintain records to track, audit and report on inbound and outbound shipping costs. 

Inventory Control:

  • Implement a formal cycle count program including a year end count.
  • Develop tools to monitor and verify inventory levels based on sales and receipt of goods to avoid stockouts. 

Process Improvement:

  • Identify inefficiencies in the logistics process and develop strategies for improvement. Including but not limited to: 
  • B2B fulfillment and future readiness for new partners
  • Inventory balancing across warehouses

3PL Management:

  • Manage relationships with third-party logistics (3PL) providers to ensure effective outsourcing of warehousing, distribution, and fulfillment services.
  • Monitor and evaluate 3PL performance through regular reviews and performance metrics to ensure they meet agreed-upon service levels.
  • Address any issues or challenges with 3PL partners promptly to maintain smooth operations and customer satisfaction.

Compliance:

  • Ensure all logistics activities comply with relevant regulations and standards.
  • Maintain proper documentation for audits and inspections.


Data Analysis:

  • Use data and metrics to evaluate logistics performance and make informed decisions.
  • Using the data, find opportunities to reduce operational spend.





Requirements:


Cross-functional Collaboration: 

  • Work closely with other departments such as Customer Care, Planning and Product to support operational aspects of projects and initiatives. 
  • Provide monthly reports as required on key areas of the business. 

Problem-Solving:

  • Strong analytical and problem-solving abilities to address logistics challenges and find innovative solutions.
  • Foresight to identify and prioritize opportunities to ensure future success. 

Experience:

  • At least 3-5 years of relevant work experience in logistics, supply chain management, 3PL or a related field.
  • Comfortable and familiar with working in WMS and IMS software. 

Location:

  • Based in Vancouver (or remotely in Canada) while aligning with the company's hours of operation.







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