Customer Account Specialist
4 weeks ago
Customer Account Specialist
Hybrid - Dollard-des-Ormeaux, QC
Introduction
We are hiring a Client Account Specialist for our client, a leading company in global food supply chain integrity management, in Dollard-des-Ormeaux, Quebec. This position follows a hybrid work structure, requiring the successful candidate to be in office at least 3 days a week.
Responsibilities
- Act as the liaison between Sales, suppliers, and customers.
- Manage order entry, send SOs and POs, create new item master data, and issue credit/debit notes.
- Maintain internal records.
- Oversee sales processes from order to delivery.
- Monitor shipments and customer performance, addressing supply chain issues.
- Coordinate with internal departments and suppliers for on-time deliveries.
- Handle customer inquiries, concerns, and complaints.
- Maintain strong customer relationships to promote loyalty.
Requirements
- Fluent in English and French.
- Bachelor’s degree in a related field.
- 1-2 years of customer service experience (non-call center).
- Experience managing an ongoing list of customers/clients.
- Experience handling purchase orders/inventory.
- Intermediate proficiency in Excel, Outlook, and Word.
- Strong communication skills.
- Team player in a collaborative environment.
- Experience or general interest in the food and beverage industry is highly preferred.
What We Offer
Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We’ll get you going while you get on with the job.
About Us
Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services
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