Senior Gateway Operation Manager

1 month ago


Hamilton, Canada DHL Full time

Location: Hamilton, Canada

Job Type: Fulltime

Work Model: Onsite


Job Description


DHL Group, a leading global logistics company, is seeking a highly motivated and experienced Senior Gateway Operation Manager to join our team. The Senior Gateway Operation Manager will play a crucial role in coordinating and overseeing the movement of freight across various transportation methods, including air, ocean, and ground. You will act as the key point of contact between exporters, importers, customs brokers, and shipping carriers, ensuring seamless operations and exceptional customer service.


Key Responsibilities


  • Manage daily operations to ensure client satisfaction and profitability.
  • Develop and implement business plans for growth in target markets.
  • Foster relationships with carriers, negotiate rates, and maintain partnerships.
  • Ensure compliance with company policies, regulations, and quality standards.
  • Provide technical assistance and communicate changes in policies and goals.
  • Supervise and develop a team, including hiring, coaching, and training.
  • Collaborate with cross-functional teams to optimize productivity.


Essential Qualifications


  • Extensive experience in aviation and gateway operations.
  • Minimum of 2 years successfully managing and leading teams of leaders.
  • Demonstrated strong strategic thinking skills in operational management.
  • Proven ability to foster collaboration and create a harmonious team environment.
  • Strong project management experience, demonstrating the ability to successfully plan and execute projects.


Benefits of Joining out Team

We are confident that joining our team will provide you with an exceptional work environment, valuable training opportunities, and a platform for professional growth. Come be a part of our success story


Does this opportunity spark your interest? We eagerly look forward to receiving your application.

For further information you can contact Shawn Gibson at: shawn.gibsonf@dhl.com



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