Investigations Specialist

3 weeks ago


Toronto, Canada Insight Global Full time

Title: Wire Investigations Associate

Company: FleetCor Technologies

Duration: 12 Months

Workplace Setting: Hybrid, onsite 1x per week

Rate: $17-19 USD/Hour



Required Skills and Experience *

- Microsoft Excel experience

- 2-4 years of experience with wire investigations in the financial, banking, or fintech industries.

- Salesforce experience


Nice to Have Skills and Experience

- Bachelors degree

- Familiarity with SWIFT and composing MT199/MT299 messages

- Familiarity with Ceridian or DayForce


Job Description *

A Toronto client is seeking a Wire Investigations Associate within the lodging line of business. In this role, you will be responsible for ensuring that funds reach our global clients in a timely and effective manner, while ensuring the highest degree of data accuracy, confidentiality and by maintaining successful internal relationships.

• Working with the internal sales team and banking partners to deliver excellent customer service for related investigations such as traces, recalls and amendments;

• Processing investigation requests in a timely manner;

• Working with the accounting team to ensure outstanding items are reconciled;

• Working with the Wire team to process wires on a daily basis;

• Departmental cross-training; reconciliations and other areas as required;

• Ad hoc duties as requested.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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