IT Technical Support Specialist

4 days ago


Toronto, Canada TekWissen ® Full time

Position: IT Technical Support Specialist

Location: Toronto, ON M1W 3E8

Duration: 12 Months

Job Type: Contract

Work Type: Hybrid

Preferred Language: Bilingual

Pay: $24-$24.00/hr

Job Description:


Summary:

  • Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

Major Job Duties:

  • Test and image desktops and laptops.
  • Maintain, analyze, and troubleshoot, software and computer peripherals.
  • Ability to setup, configure and add all hardware.
  • Assist Corporate Desk Side Support technicians with large IMAC’s.
  • Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
  • Provide technical support to end users via telephone.
  • Back up and burn end user data.
  • Assist in developing and documenting improvements to current processes.
  • Assist coworkers in resolution of end users technical issues.
  • Assist coworkers in the execution of established processes and escalations.
  • Test, image and clean PC’s, laptop, monitors, printers, and other related hardware.

Education/Experience:

  • High School Diploma or GED required.
  • Entry level -2 years of hands on technical knowledge of laptop and desktop design and software installation required.

Skills and Competencies:

  • Familiar with standard concepts, practices, and procedures within a particular field.
  • Relies on limited experience and judgment to plan and accomplish goals.
  • Possess 1 to 2 years experience in a break/fix environment.
  • Able to lift and palletize heavy equipment. (PC’s, monitors, printers.)
  • Strong verbal and written communication skills.
  • A certain degree of creativity and latitude is required.
  • Client is looking for agent who have experience in Enterprise type support environment.
  • In depth knowledge of Windows 10.
  • Well versed in all Microsoft applications such as Office, Exchange, Teams.
  • Prior experience with Win10 rollouts is a preference.
  • Phone support skills and clear communication is a must.
  • Bilingual technical support for Private Client Division.


  • Toronto, Canada Barco Full time

    What’s the opportunity? We are looking for someone who wants to excel in an international working environment by providing a “red carpet” experience for cinema customers. As part of the Operations team, the Technical Support Specialist can take on the following challenges: Support our cinema customers and partners via the Service desk and project a...


  • Toronto, Ontario, Canada Hire DigITalent Full time

    Job Title: Technical Support Specialist (MS O365)Location: Toronto, ONHybrid Work Model: 3 days on siteJob Description:Our client is seeking a highly skilled Technical Support Specialist with expertise in Microsoft Office 365 administration and support to join their team in Toronto, ON. The successful candidate will play a crucial role in supporting new...


  • Toronto, Ontario, Canada Hire DigITalent Full time

    Job Title: Technical Support Specialist (MS O365)Location: Toronto, ONHybrid Work Model: 3 days on siteJob Description:Our client is seeking a highly skilled Technical Support Specialist with expertise in Microsoft Office 365 administration and support to join their team in Toronto, ON. The successful candidate will play a crucial role in supporting new...


  • Toronto, Canada Ontario Dental Association Full time

    Central location, close to transit (TTC), bike lanes - Flexible location of work (hybrid) - Meaningful non-profit organization work Are you a seasoned IT Support Specialist with a knack for troubleshooting? Then come join a team where your skills will shine as brightly as the smiles in our community. We’re the Ontario Dental Association, and we represent...


  • Toronto, Canada Dentons Full time

    Toronto, ON, CA- Mar 11, 2024Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned with over 21,000 individuals in more than 200 offices across 80...


  • Toronto, Canada BGIS Full time

    **Who We Are** **SUMMARY** The **Technical Support Specialist **is responsible for providing technical assistance and support to end users, ensuring prompt resolution of a wide range of requests including hardware, software, printing and networking issues. In addition, the incumbent is expected to test and deploy new hardware and software as part of an...


  • Toronto, Canada City of Toronto Full time

    **Job ID**: 36621 **Job Category**:Information & Technology **Division & Section**:Technology Services, Technology Services Delivery **Work Location**:703 Don Mills Road **Job Type & Duration**: Full-Time, Temporary (12 months) vacancy **Hourly Rate and Wage Grade**:$47.54 - $52.10 **Shift Information**: Monday to Friday, 35 hours per...


  • Toronto, Canada Cohere Full time

    **Who are we?** - Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over...


  • Toronto, Ontario, Canada Dentons Full time

    Toronto, ON, CA- Mar 11, 2024Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned with over 21,000 individuals in more than 200 offices across 80...


  • Toronto, Canada QuessGTS Full time

    Our prestigious client is looking for an Technical Support Specialist with the following tools/skillset: - Minimum 3+ years of operational experience in supporting Citrix Xenapp/XenDesktop 6.5, 7.6 or higher. - Minimum 3+ years technical knowledge installing operating systems, third party software installation, upgrades, and maintenance. - Minimum 3+...


  • Toronto, Canada City of Toronto Full time

    **Job ID**: 35478 **Job Category**:Information & Technology **Division & Section**:Technology Services, Technology Services Delivery **Work Location**:703 Don Mills Rd. **Job Type & Duration**:Permanent, Full-time **Hourly Rate and Wage Grade**:$47.54 - $52.10, Wage Grade 10 **Shift Information**: Monday to Friday, 35 hours per week **Affiliation**:...


  • Toronto, Canada Canadian Olympic Committee Full time

    Work Location: Toronto, ON Deadline: Mar 30, 2023 **Share this**: - Click to share on Facebook (Opens in new window) - Click to share on Twitter (Opens in new window) **Be part of building a national brand. **Headquartered in Toronto, the Canadian Olympic Committee (COC) is a national, private, not-for-profit organization committed to high-performance...


  • Toronto, Ontario, Canada Cohere Full time

    Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we...


  • Toronto, Canada Brookfield Asset Management Full time

    locations- Toronto, Ontario- time type- Full time- posted on- Posted Today- job requisition id- R2030785- Location Brookfield Place - 181 Bay Street - Brookfield Culture - Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial,...


  • Toronto, Ontario, Canada City of Toronto Full time

    Job ID: 36621Job Category:Information & TechnologyDivision & Section:Technology Services, Technology Services DeliveryWork Location:703 Don Mills RoadJob Type & Duration: Full-Time, Temporary (12 months) vacancyHourly Rate and Wage Grade:$ $52.10Shift Information: Monday to Friday, 35 hours per weekAffiliation: L79 Full-timeNumber of Positions Open: 1Posting...


  • Toronto, Canada Shoplogix Full time

    **Who we are** At Shoplogix, we are on a mission to create something extraordinary: a world-class global IIoT (Industrial Internet of Things) software company that delivers real-time, 24/7 impact to manufacturers around the globe. We empower clients in 32 countries with information and insights to advance their operational excellence strategy. Our...


  • Toronto, Canada City of Toronto Full time

    **Job ID**: 35701 **Job Category**:Information & Technology **Division & Section**:Technology Services, Technology Services Delivery **Work Location**:703 Don Mills Rd. **Job Type & Duration**:Permanent, Full-Time **Hourly Rate**:$47.54 - $52.10 **Shift Information**: Monday to Friday, 35 hours per week **Affiliation**: L79 Full-time **Number of...


  • Toronto, Canada Brainhunter Systems Full time

    **Role Title: Technical Support Specialist - (ITSM)** **Job Type: 1 year Contract opportunity** **Location city(s):Winnipeg, London, Toronto (any location) (Remote For Now)** In this role, the Telephony Technical Specialist will also work collaboratively with our business partners, other teams across Canada Technology and external vendors to support the...


  • Toronto, Ontario, Canada Rentsync Full time

    OverviewRentsync provides high quality websites, marketing services, and software solutions to the rental and property management industry throughout Canada. We are looking for a Technical Support Specialist whose main objective is to assist clients with technical support issues while providing a high level of customer satisfaction.Knowledge/Skills/Abilities...


  • Toronto, Canada Apex Time Solutions Full time

    Position Summary: We are currently looking for a Technical Support Product Specialist. This person will be directly responsible for the successful delivery and support of the product encompassing industries throughout a specific region. The Product Specialist will play a critical role in providing technical assistance for our customer base. As a...