Salesforce Consultant

3 weeks ago


Canada Insight Global Full time

Insight Global is seeking a Salesforce Reporting Expert to lead the Guest Support Operations/ Contact Centre team of one of the largest athleisure retail companies. This individual can sit remote across Canada. They will be joining an environment that has recently transitioned from Dynamics to Salesforce and will be responsible for being an expert within Salesforce Service Cloud. Their responsibilities will include creating KPIs and metrics to optimize contact center efficiency and building custom reports within Salesforce Service Cloud for the purpose of data migration to the Snowflake data warehouse. They will need to have experience creating data visualizations using Power BI and have previous experience in a guest support environment.

* 4+ years of Salesforce and contact center experience.

* Build metrics and custom reports in Salesforce (preferred Service Cloud) and working with SLA's and KPI's

* Experience working with Salesforce data model in contact center environment.

* Building metrics with data in salesforce to move to the warehouse (snowflake)


* Retail Experience

* Power BI and Snowflake experience



  • Canada Modes Full time

    Hi, we’re Modes. As experts in digital enablement for the financial services industry in North America, we guide clients along their path to becoming digital-first organizations. We partner with BFSI organizations to help them rethink the way they do business, leveraging digital platforms and customer-centric thinking to help them succeed in the digital...


  • Canada Plative Full time

    As a Senior Salesforce Consultant at Plative, you will be advising and implementing Salesforce solutions to our portfolio of clients. Candidates for this role should possess a deep knowledge of the Salesforce.com capabilities across common industries. You will act as a knowledgeable liaison with client executive stakeholders, uncover business requirements,...

  • Salesforce Architect

    2 weeks ago


    Canada AVIO Consulting, LLC. Full time

    As a Salesforce Tech Lead at AVIO, you will be part of a team of consultants delivering complex solutions for our clients implementing or improving their processes with Salesforce. You will work closely with clients, developers, and project managers to solve business problems by developing and architecting Salesforce solutions, following modern development...


  • Canada Plative Full time

    As a Senior Salesforce Consultant at Plative, you will be advising and implementing Salesforce solutions to our portfolio of clients. Candidates for this role should possess a deep knowledge of the Salesforce.You will act as a knowledgeable liaison with client executive stakeholders, uncover business requirements, develop technical strategies, and create...

  • Salesforce Architect

    2 weeks ago


    Canada AVIO Consulting, LLC. Full time

    As a Salesforce Tech Lead at AVIO, you will be part of a team of consultants delivering complex solutions for our clients implementing or improving their processes with Salesforce. You will work closely with clients, developers, and project managers to solve business problems by developing and architecting Salesforce solutions, following modern development...


  • Canada Plative Full time

    As part of the Plative Innovation Services team, you will be involved in composing and executing on long-term solution roadmaps for our client’s to enable them to better leverage the enterprise applications. You will work with project teams to design, implement and deploy solutions to a wide variety of Nonprofit clients. Candidates for this role should...


  • Canada Neuraflash LLC Full time

    We are adding a Solution Architect to our Field Service team!Working closely with and reporting to our Field Service Practice Lead, you will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA and launch their solutions....


  • Canada BDO Full time

    BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. About Our Salesforce Practice Our newly formed Salesforce practice is quickly growing to serve our clients with their digital transformation...


  • Canada TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position. Must Have Skills: Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool) Must have hands on experience and understand being a...


  • Canada TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position. Must Have Skills: Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool) Must have hands on experience and understand being a...


  • Canada TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position.Must Have Skills:Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool)Must have hands on experience and understand being a...


  • Canada TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position. Must Have Skills: Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool) Must have hands on experience and understand being a...


  • Canada TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position.Must Have Skills:Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool)Must have hands on experience and understand being a...


  • Canada, CA TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position.Must Have Skills:Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool)Must have hands on experience and understand being a...


  • Canada India Energy Storage Alliance Full time

    Highest Education: University - University Tech/MBA Customized Energy Solutions (CES) is a leading service provider of market intelligence and operational support services to companies participating in the retail and wholesale electric and natural gas markets. Utilizing deep know-how developed since the inception of the deregulated energy markets, CES...


  • Canada Modes Full time

    Modes strategically partner with financial services organizations to build the digital foundations and capabilities expected by the industry today. That means designing and building scalable digital platforms, leveraging automation, developing new processes and skills to become data-driven, creating seamless omnichannel experiences, and ensuring...


  • Canada TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position.Must Have Skills:Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool)Must have hands on experience and understand being a...


  • Canada TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position.Must Have Skills:Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool)Must have hands on experience and understand being a...


  • Canada TEEMA Full time

    Our enterprise client in the retail space is searching for a Senior Business Analyst or Product Owner to join their team for a 6 month contract position.Must Have Skills:Salesforce Marketing Cloud Personalization (Interaction Studio) or Adobe Target or Google Optimize (or similar personalization tool)Must have hands on experience and understand being a...


  • Canada Bskinternationale Full time

    BSK Internationale est une start-up qui travaille en tant que partenaire technique avec des entreprises nationales et internationales à travers le monde (Canada, Europe, etc...). Nous offrons des services de développement de logiciels externalisés grâce à nos centres de développement situés en Afrique. Nous agissons également comme un pont entre les...