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Coordinator, Transport

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boucherville, Canada RONA Full time

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Our expectations

Reporting to the Transportation Manager, the main function of the Transportation Coordinator will be to coordinate and execute the automated carrier payment process using the Transportation Management System (TMS) for the Quebec and Ontario distribution centers. The successful candidate will also support the planning and tracking of RONA Canada's customer and supplier delivery and pick-up activities, as well as transfer requests. Finally, the successful candidate will be responsible for providing outstanding customer service to both internal and external customers.

The Role

  • Participate in the improvement of quality and processes in the use of the transport management system.
  • Liaise with transport teams and carriers regarding Freight Pay issues and rejected invoices to identify causes and coordinate resolutions.
  • Create reports and tools to track carrier performance indicators, and monitor them on a weekly basis
  • Understand and support the route planning process for Eastern Canada (Quebec and Ontario) pickups using a transportation management system.
  • Understand and support LBM's route planning process
  • Inform customers, suppliers and carriers on transportation procedures
  • Provide service to RONA customers and suppliers
  • Work closely with supply chain, distribution centers and various carriers
  • Liaise between transport group, carriers and DC for proper equipment selection
  • Manage load prioritization, trailer overflows and add-ons

The skills we're looking for

  • College diploma in business administration or transportation and logistics
  • Knowledge and mastery of Microsoft Office suite and advanced Excel
  • Three years' relevant experience in transportation
  • Experience with transportation management systems (an asset)
  • Proficiency in Canadian geography
  • Ability to communicate effectively with stakeholders from all backgrounds
  • Ability to solve operational problems
  • Dynamic and results-oriented attitude
  • Team spirit
  • Good logistical problem-solving skills
  • Schedule may vary according to the need for operational replacements
  • Ability to work under pressure and in an environment of frequent change
  • Experience in customer service
  • Fluent in French, all our coporative office associates must be proeficient in French.

By working at RONA, you will benefit from many advantages such as:

  • A fitness center, sports activities and showers
  • A daycare center for 78 children
  • A cafeteria with a quality menu prepared by a dedicated chef, healthy options, as well as Brûleries FARO and Tim Hortons coffee stations
  • Exclusive employee discounts, plus a 10% in-store discount (in all RONA banners)
  • Employee benefits: pension plan, annual bonuses, education incentive program, etc.
  • Electric car charging stations
  • Opportunity to grow within the organization
  • An inclusive and safe work environment
  • Sensitivity to work-life balance
  • An employer committed to its community
  • And much more

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.