Digital Experience Lead

3 weeks ago

Guelph, Canada Akkodis Full time

Role: Digital Experience Lead

Duration: Permanent Full Time (Hybrid)


KEY ACCOUNTABILTIES


  • NutriOpt Components: Lead cross-species digital application knowledge and support.
  • Collaborate on NutriOpt projects with key stakeholders.
  • Evaluate, prioritize, and document BU NA projects for global or local prioritization.
  • Cultivate a project management culture within NutriOpt.
  • Connectivity: Align with BU NA Digital Strategy for timely project completion.
  • Manage the Connectivity project portfolio with key teams.
  • Apply Stage-Gate project management methodology.
  • Develop business cases for project prioritization.
  • Species-oriented, Business-oriented: Advocate for customer-focused culture, driving impact and value.
  • Drive species-oriented digital strategies aligned with BU NA's goals.
  • Develop impactful business cases delivering customer value.
  • Lead key projects and mentor other leaders, fostering change within the organization.
  • Digitally Enabled Learning: Lead e-learning team, shaping curriculum to support our digital agenda.
  • Collaborate with Directors of Technology Application for certificate programs.
  • Efficiently allocate resources for e-learning development.
  • Foster cross-pillar collaboration on educational needs, aligning with Global Learning Manager.


Preferred Hiring Criteria


  • Education Bachelor’s degree in Business, Technology, or related field; Master's degree preferred.
  • 5+ years of proven success in delivering customer-facing digital projects.
  • Project management experience, certification advantageous.
  • Technical expertise Change management training is preferred; certification a plus.
  • AI expertise is advantageous. Experience as an AI prompter is a plus.
  • Preferred industry background in technology, digital applications, and strategic business growth.
  • Leadership Strong leadership, people management, and time management skills.
  • Cross-cultural adaptability. Experience leading cross-functional teams.
  • Track record of shaping organizational culture. Curiosity and awareness of emerging digital trends.
  • Excellent communication and interpersonal skills.
  • English required; French proficiency is an asset.

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