Student Housing Coordinator

1 day ago

Vancouver, Canada Acsenda School of Management Full time

Reporting to the Director, Student Services, the Housing Support Coordinator is responsible for overseeing and coordinating off-campus housing options for students, with a focus on providing comprehensive housing support, education, and resources to international students in Vancouver. This role involves close collaboration with Student Services and external housing partners to ensure a seamless transition for international students into their new accommodations, promoting a supportive and inclusive living environment.


Key Responsibilities & Accountabilities:


  • Assist international students in finding suitable housing options near the campus.
  • Identify potential opportunities for new off-campus housing resources based on evolving student needs and Acsenda’s strategic path.
  • Provide information on local rental markets, lease agreements, and housing regulations through workshops.
  • Create informational materials and resources about local neighborhoods, transportation, and essential services.
  • Organize and participate in housing orientation sessions for international students.
  • Provide guidance on tenant rights and responsibilities.
  • Maintain an up-to-date database of housing listings, roommate opportunities, and other relevant resources.
  • Continuously research and compile information on local housing trends and available accommodations.
  • Collaborate with the Student Services team on projects and initiatives.
  • Planning and coordination of emergency support needs for students
  • Other duties as may be required. Other areas as identified in ASM’s OGSM


POSITION KPI’S

  • Student satisfaction rate
  • Housing placement efficiency
  • Number of housing options provided
  • Housing workshop and event student engagement
  • Database accuracy and update frequency
  • Student housing trend analysis

Qualifications, Experience & Technical Skills:



Knowledge and Qualifications


A bachelor level degree in a relevant field (e.g.: Housing Management, Business Admin, Student Services)

Strong organizational and interpersonal skills


Skills and Experience


Proven experience and demonstrated passion for housing management support or a related field.

Experience in student life programming, and/or providing services or administration in a post-secondary environment.

Knowledge of local housing laws and regulations is an asset.

Excellent organization and time management skills; consistently meets deadlines and performance targets.

Excellent written and verbal communication skills including demonstrated ability to write clearly and persuasively.

Proven ability to maintain accurate records and produce accurate reports, attention to detail.

strong level of proficiency with MS Office and Excel; and social media

An empathy with and ability to communicate effectively with international students from diverse cultural backgrounds.

Previous experience demonstrates cooperation and collaboration with others, sound judgement.

Initiative in solving problems and recommending improvements to work processes.

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