Cloud Telephony

Duration: 2.5 years

Job Type: Part-Time (75 hours per month)

Responsibilities:

· Assist the technical team in establishing architectural designs, implementation plans, and participate in the deployment and transition activities from on-premises telephony tools to cloud-based telephony solutions.

· Provide technology advisory services to establish roadmaps for both cloud-based telephony solutions and Defender for Office 365 platforms based on industry best practices.

· Support operational priorities regarding telephony solutions, including resilience, end user telephony use cases, call centers, compliance recording services, and emergency use cases (e.g., 911).

· Other related activities and deliverables as required.

Skills & Qualification

· Minimum of five (5) years of demonstrated expertise in unified communications solutions, including Cisco on-premise solutions (CUCM, UCCX, CER, etc.), and cloud-based telephony solutions (Direct Routing as a Service, Operator Connect, etc.), and Microsoft Teams.

· Minimum of three (3) years of demonstrated knowledge on Microsoft’s Defender for Office 365, as well as other email security and hardening technologies (email gateways, internal relays, DMARC, DKIM, SPF).

· Minimum of five (5) years of demonstrated expertise in the M365 SaaS suite of solutions, including SharePoint Online, Exchange Online, OneDrive & MS Teams.

Experience:

· Minimum of five (5) years of demonstrated expertise in unified communications solutions, including Cisco on-premise solutions (CUCM, UCCX, CER, etc.), and cloud-based telephony solutions (Direct Routing as a Service, Operator Connect, etc.), and Microsoft Teams.

Education:

• University degree or college diploma in related subject

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

Recruiter Details:

Name: Abid

Email: abid.majeed@ustechsolutionsinc.com

Internal Id: 24-09291