Information Technology Support Specialist

2 weeks ago


North Vancouver, Canada Insight Global Full time

DAY TO DAY:

Working for the IS Support & Operations team, you will be responsible for all aspects of how people access technology in their day-to-day work. They host and manage the systems that are the foundation of our technology solutions and support a very diverse range of departments, all within a connected and cohesive organization.

You will:

-Help users make the most of their Windows/Mac workstations, iPhones, printers, handhelds, tablets and other devices through their whole lifecycle from initial imaging through to safe disposal

- Provide connectivity to desk areas and assisting remote users with basic connectivity support to ensure they can communicate with the systems they need (WiFi/Ethernet/VPN) in and out of the office

- Onboard new users and other day-to-day IT support tasks as coordinated by a central support ticketing system

- Assist in meeting room technology maintenance


MUST HAVES:

1+ years (and no more than 4 years) of IT and Customer Service-related education

- Experience with, or are familiar with the idea of a ticketing system (Jira, Zendesk etc)- ie. can open and close an active ticket

- Help desk experience both in person and virtually

- Experience with Windows and MacOS, Microsoft office suite and or a Windows networking environment

- Active Directory Experience

- Strong communication skills, both written and verbal with a knack to communicate complex IT issues to a wide range of audience members from full-stack developers to finance team members

-A customer service orientation with a passion for IT Support and a desire to grow in a collaborative environment


PLUSSES:

-Office 365 administration experience (EX. with admin portals)

-Extensive Hardware configuration and installation experience

-Experience with AV/HDMI configurations in meeting rooms (ie. setting up sound bars and televisions).

-Has a car & drivers license for travel to and from New Westminster office as needed



  • Vancouver, Canada Aquilini Development & Construction Full time

    **Position**: Information Technology Support Specialist **Reports to**: Director, IT **THE TEAM** Aquilini Group (“AG”) is a diversified family business founded in Vancouver, BC more than 50 years ago with roots in the real estate development and construction industry. Today the company owns and manages an international real estate portfolio that...


  • North Vancouver, Canada Insight Global Full time

    DAY TO DAY: Working for the IS Support & Operations team, you will be responsible for all aspects of how people access technology in their day-to-day work. They host and manage the systems that are the foundation of our technology solutions and support a very diverse range of departments, all within a connected and cohesive organization. You will: -Help...


  • North Vancouver, Canada Insight Global Full time

    DAY TO DAY: Working for the IS Support & Operations team, you will be responsible for all aspects of how people access technology in their day-to-day work. They host and manage the systems that are the foundation of our technology solutions and support a very diverse range of departments, all within a connected and cohesive organization. You will: -Help...


  • North Vancouver, Canada Insight Global Full time

    DAY TO DAY: Working for the IS Support & Operations team, you will be responsible for all aspects of how people access technology in their day-to-day work. They host and manage the systems that are the foundation of our technology solutions and support a very diverse range of departments, all within a connected and cohesive organization. You will: ...


  • North Vancouver, Canada City of North Vancouver Full time

    Position Information **Title** - Information Technology Support Clerk**Job Status** - Auxiliary**Position Overview** - The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a...


  • Vancouver, Canada HTEC Hydrogen Technology & Energy Corp Full time

    Do you have a passion for the environment and cleantech, and a drive to change our world for the better? Are you eager to build your career in a growing company, enjoy getting exposure to a variety of tasks, and enjoy new challenges? Keep reading! We may have your dream job! At HTEC we’re unlocking the potential of hydrogen to reduce climate change and...


  • Vancouver, British Columbia, Canada Canadian College of Technology and Business (CCTB) Full time

    Program: CybersecurityLocation: Vancouver, BC: 2 daysOnsite, 2 days Remote Job Type: Contract, Part-TimeJob SummaryThe Canadian College of Technology and Business (CCTB) is an educational institution specializing in career development, certification and technical training in business and information systems Our principal educational philosophy is to provide...


  • Vancouver, Canada Robert Half Full time

    This role will be a client-facing technology consulting role, with a focus on servicing clients in the Vancouver area. The work will primarily be done on-site in downtown Vancouver. On some days you’ll even be visiting client sites, and some days you’ll be at the Vancouver office working with the other members of your team. So when you can’t solve a...


  • Vancouver, Canada Robert Half Full time

    This role will be a client-facing technology consulting role, with a focus on servicing clients in the Vancouver area. The work will primarily be done on-site in downtown Vancouver. On some days you’ll even be visiting client sites, and some days you’ll be at the Vancouver office working with the other members of your team. So when you can’t solve a...


  • Vancouver, Canada Robert Half Full time

    This role will be a client-facing technology consulting role, with a focus on servicing clients in the Vancouver area. The work will primarily be done on-site in downtown Vancouver. On some days you’ll even be visiting client sites, and some days you’ll be at the Vancouver office working with the other members of your team. So when you can’t solve a...


  • Vancouver, Canada Lithium Americas Full time

    Lithium Americas is a development-stage company with a focus on developing a sustainable, diversified supply of lithium chemicals that underpin the future of energy storage and mobile transportation. We unlock value through safe operation of our sites, understanding the key value drivers and needs of our customers and the communities in which we operate, and...


  • Vancouver, Canada Cystech Solutions Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 30 hours per weekEducation: Bachelor's degreeExperience: 3 years to less than 5 yearsWork settingHelp deskGeneral officePrivate company, corporation or industryOffice buildingInformation technologyTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other...


  • Vancouver, Canada Cystech Solutions Inc. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 hours per weekEducation: Expérience: EducationBachelor's degreeWork settingHelp deskGeneral officePrivate company, corporation or industryOffice buildingInformation technologyTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and...


  • Vancouver, Canada Jewish Federation of Greater Vancouver Full time

    Work Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsWork settingSocial service or charity agencyTasksPrepare cost-benefit and return-on-investment analyses to support system implementationDesign,...


  • Vancouver, Canada Jewish Federation of Greater Vancouver Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingSocial service or charity agencyTasksPrepare cost-benefit and return-on-investment analyses to support system...


  • Vancouver, Canada Canadian College of Technology and Business (CCTB) Full time

    Program: CybersecurityLocation: Vancouver, BC: 2 days Onsite, 2 days RemoteJob Type: Contract, Part-TimeJob SummaryThe Canadian College of Technology and Business (CCTB) is an educational institution specializing in career development, certification and technical training in business and information systems Our principal educational philosophy is to provide...


  • Vancouver, Canada Glotman Simpson Consulting Engineers Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 yearsWork settingPrivate company, corporation or industryTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...


  • Vancouver, Canada Glotman Simpson Consulting Engineers Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingPrivate company, corporation or industryTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and...

  • IT Support Specialist

    4 weeks ago


    Vancouver, Canada Angus Reid Forum Full time

    The IT Support Specialist plays a crucial role in leading IT at the Angus Reid Group (ARG) whilst ensuring the seamless day-to-day operations of the company's IT systems, enhancing the end-user technology, enabling efficient day-to-day operations of Angus Reid Group and overseeing the functioning of technology operations. With a deep understanding of the...


  • Vancouver, BC, Canada Aquilini Development & Construction Full time

    Full-Time Reports to: Director, IT Aquilini Group (“AG”) is a diversified family business founded in Vancouver, BC more than 50 years ago with roots in the real estate development and construction industry. Today the company owns and manages an international real estate portfolio that includes commercial and residential properties, hotels, golf...