Loan Servicing Specialist

3 weeks ago

Toronto, Canada Insight Global Full time

Day-to-Day

Insight Global is looking for a Loan Servicing Analyst to join the team with one of our large banking clients in the downtown Toronto area on a contract. The successful candidate will be responsible for the following:


- Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner.

- Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met.

- Addresses customer services issues according to established parameters, escalating as required

- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities

- Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required

- Supports the development of tools and delivery of training focused on delivering business results

- Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting

- Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.


Must-haves

- 1+ year of a relevant experience and post-secondary degree in a related field of study desirable or an equivalent combination of education and experience -- Commerce or Finance

- Knowledge and understanding of the business unit's products and services, processes, and controls

- Knowledge of standard desktop applications and department systems and applications

- Strong communication skills both written and verbal

- Ability to manage time effectively and prioritize tasks

- Self-starter with an eager attitude to learn and grow in an exciting and fast-paced work environment

Plusses

- Experience working in a banking or enterprise-level financial institution

- Experience in corporate and commercial lending and loan servicing

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