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Customer Care Representative

2 months ago

North York, Canada NovaLink Marketing Full time

Novalink Marketing is a dynamic and rapidly growing company specializing in innovative marketing solutions. We are dedicated to delivering high-quality services and exceptional customer satisfaction. We are looking for a motivated and results-driven Sales Representative to join our team and contribute to our continued success.

We focus on B2C Sales for residential business services. Were actively seeking individuals who are motivated, possess an entrepreneurial spirit, and showcase exceptional communication skills to become part of our team.


Job Summary:

The Sales Representative will be responsible for identifying and developing new business opportunities, building and maintaining customer relationships, and achieving sales targets. This role requires a proactive and customer-focused individual with excellent communication and negotiation skills.


Key Responsibilities

  • Sales Presentations and Demonstrations:
  • Conduct product presentations and demonstrations to prospective clients.
  • Tailor sales pitches to meet the specific needs and interests of each customer.
  • Customer Relationship Management:
  • Build and maintain strong, long-lasting customer relationships.
  • Understand customer needs and provide appropriate solutions.
  • Achieve Sales Targets:
  • Meet or exceed monthly and quarterly sales goals.
  • Develop and execute effective sales strategies to maximize revenue growth.
  • Market and Product Knowledge:
  • Stay informed about industry trends, market conditions, and competitors.
  • Maintain in-depth knowledge of the company’s products and services
  • Customer Service:
  • Provide post-sale support and ensure customer satisfaction.
  • Address customer inquiries and resolve issues promptly.

Qualifications:

  • Proven experience in a customer service role
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work independently and as part of a team.
  • High school diploma

What We Offer:

  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.
  • Opportunities for career advancement.


Novalink Marketing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Industry

  • Marketing Services

Employment Type

Full-time

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