Client Supervisor

1 month ago

Toronto, Canada Forsman & Bodenfors Full time

We are laser-focused on creating the right circumstances for everyone to do the best work of their careers at F&B.


One way we do that is by supporting autonomous teams. The team is accountable together. We trust each other—all voices matter. We work together to find solutions, strategies, messages, ideas, and innovations—that we all believe in.


We believe in equal pay for equal work, have gender pay equity everywhere in the Collective, and are Fair Pay Workplace Certified. Compensation is evaluated annually to ensure that your earning potential grows as your level of impact and responsibility grows.


The salary for this Client Supervisor will be in the $70K-$80K range.


Learn more about careers and culture at Forsman & Bodenfors on our website at www.forsman.com/people


What will it entail?

  • Be the Business Partnerships face of the agency for a key consumer electronics client
  • Liaise with clients in launching products and projects, recommending strategies, branding, writing briefs, proposing tactics, assessing and presenting creative solutions
  • Work with internal functional teams and external vendors to give clear reports on project finances, helping to deliver projects to the clients on budget and on time
  • Plan, scope and manage effectively integrated marketing programs in collaboration with the Client Director
  • Develop strategic and marketing leadership skills. Strive to work with clients to uncover business needs and objectives, craft appropriate strategies, and identifies/implements programs to help achieve client goals
  • Work closely with studio and production to plan, execute and traffic large, complex digital projects
  • Execute multiple campaigns efficiently at any given time
  • Create and interpret effective analysis to support marketing recommendations. Develop broad industry expertise
  • Work across traditional print, digital, social and broadcast media
  • Build and grow client relationships. Understand clients’ business and generate new ideas to enhance client performance
  • Manage campaign and project budgets. Ensure financial process are being met and estimates are being completed in a timely fashion
  • Contribute to new business initiatives


Who are we looking for?

  • 3-4 years of related agency/industry experience
  • Demonstrated track record of client relationship development, service and campaign strategy
  • Digital and social media background. Requires a clear understanding of these channels
  • Strong team player, ability to partner with creative teams, production teams and agency partner teams.
  • Strong knowledge or experience in account management/coordination and client/campaign strategy
  • Demonstrated ability to develop and execute project plans to ensure cost-effective and on-time completion
  • Someone who thrives in an exceptionally fast-paced environment
  • Ability to set budgets, expectations and deliver results
  • A positive, ‘can do’ attitude that leads by example
  • Drive the development of effective production processes
  • Strong leadership, social, interpersonal, selling and negotiation skills
  • Ability to analyze and interpret information from a variety of sources, such as trade journals, research reports, white papers and cross-tabulated survey data
  • Ability to write reports (i.e., results reports, strategic plans), presentations and general business correspondence
  • Ability to independently problem solve and find solutions
  • Strong communication, analytical and presentation skills
  • Is articulate and demonstrates strong written ability


We are currently following a hybrid work model and come together in our Toronto office 2x a week (Tuesdays & Thursdays). Due to the nature of our work and business, there may be requirements to be on-site/at clients/at shoots, on any given day, and employees acknowledge this as a priority.


Our office is located downtown at King & Berkeley, and candidates should be within commutable distance to the office.


We are an equal opportunity employer, and we invite women, members of visible minorities, Aboriginal peoples and persons with disabilities to submit their application. Accommodations are available upon request for candidates taking part in all aspects of the selection process.


We are building the most inclusive and the most collaborative culture so that we can all do the bravest work of our careers.


We thank all applicants that apply and appreciate your patience; due to a high volume of responses we will review all applicants, however only candidates selected for an interview will be contacted.

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