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Operations Supervisor

1 month ago

Pitt Meadows, Canada Parsec, LLC Full time

Parsec, LLC is a leading provider of contract intermodal terminal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry’s most qualified people, state-of-the-art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with the utmost respect and integrity.


Summary:

As the Ramp Supervisor you will plan, coordinate direct and control all ramp operations within the Intermodal terminal ensuring trains are received, loaded and/or unloaded in accordance with the policies, guidelines and established plans and priorities while meeting on-time performance and minimizing cost.

Benefits at Parsec

  • Paid Weekly
  • Vacation
  • Life & AD&D
  • Dental, Vision, & Prescription
  • Extended Healthcare, Professional, and Medical Supply Services
  • Opportunity for growth ​

The Intermodal terminal operates 24 hours per day 365 days of the year. Must be able to work any needed shift (day, swing, night) and weekends.

Supplemental Pay Opportunities May be Provided:

  • Additional bonus.

Are you a detail-oriented individual with a passion for ensuring smooth and efficient operations in the intermodal transportation industry? Do you have experience leading teams in a fast-paced environment? If so, we have an exciting opportunity for you

Responsibilities:

  • Supervise Ramp Operations: Oversee and manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
  • Team Management: Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
  • Safety and Compliance: Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols to minimize accidents and injuries.
  • Equipment Maintenance: Coordinate and oversee regular maintenance and repair of ramp equipment, including hostlers, cranes, and loading/unloading machinery. Collaborate with maintenance teams to ensure optimal functionality and minimize downtime.
  • Resource Management: Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
  • Performance Monitoring: Regularly monitor and evaluate key performance indicators (KPIs) to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
  • Customer Service: Collaborate with customer service teams to ensure timely and accurate communication with customers regarding shipment status, delays, and any other relevant information. Address customer inquiries or concerns promptly and professionally.
  • Process Improvement: Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
  • Reporting and Documentation: Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.

Qualifications:

  • Experience: Minimum of 1 year of experience in ramp operations within the intermodal transportation industry, with a proven track record of successfully leading teams and optimizing processes.
  • Knowledge: Strong understanding of intermodal ramp operations, including loading/unloading procedures, container handling, and equipment maintenance. Familiarity with safety regulations and industry best practices.
  • Leadership Skills: Excellent leadership and people management skills, with the ability to motivate and inspire a diverse team. Proven experience in coaching, mentoring, and developing talent.
  • Attention to Detail: Strong attention to detail and ability to work in a fast-paced environment with accuracy and precision.
  • Communication: Exceptional communication and interpersonal skills, with the ability to collaborate and build relationships with internal and external stakeholders.
  • Problem-Solving: Proactive problem-solving skills, with the ability to quickly analyze situations, identify issues, and implement effective solutions.
  • Organizational Skills: Excellent organizational skills, with the ability to prioritize tasks, delegate responsibilities, and manage multiple projects simultaneously.
  • Technology Proficiency: Proficient in using relevant ramp management software, equipment tracking systems, and other tools to optimize operations.

If you are ready to take up this challenge and play a vital role in ensuring efficient ramp operations in the intermodal transportation industry, we would love to hear from you.