Retail Supervisor

6 months ago


Pitt Meadows, Canada Hopcott Farms Full time

**Job Summary**:
We are a family owned and run Market & Bistro located on our farm in Pitt Meadows. We are looking for more team members that are passionate about supporting local products and offering our customers the best service and selection.

Currently, we are seeking a highly motivated and experienced Retail Supervisor to join our team. As a Retail Supervisor, you will be help oversee the daily operations of our retail store, ensuring excellent customer service, and driving sales.

**Your leadership and management skills will be essential in maintaining a positive and productive work environment.**

**Responsibilities**:

- Manage and supervise a team of retail associates, providing guidance and support
- Train and develop staff on product knowledge, sales techniques, and customer service
- Monitor and analyze sales performance, implementing strategies to achieve sales targets
- Ensure the store is clean, organized, and well-stocked at all times
- Handle customer inquiries, complaints, and escalations in a professional manner
- Conduct regular inventory checks and assist with stock replenishment
- Collaborate with the Meat Manager & Store Manager to create and implement marketing initiatives
- Assist with recruiting, interviewing, and onboarding new team members

**Experience**:

- Minimum of 2 years of experience in a retail supervisory role
- Proven track record in driving sales and achieving targets
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proficient in market trends and competitor analysis
- Knowledge of sales management techniques and strategies
- Familiarity with store management systems and point-of-sale software
- Ability to multitask and prioritize in a fast-paced environment

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (required)

**Experience**:

- Microsoft Office: 2 years (preferred)
- Retail sales: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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