Manager of Research and QI- Level 7

MINIMAL FORMAL EDUCATION REQUIRED:

• A University degree in a related field is required.
• Masters level degree is preferred

EXPIERENCE:

• 3 years of directly related experience is required.
• Demonstrated experience in academic support service administration at a postgraduate institution, preferably in a program within medicine or allied health is preferred.
• Knowledge of University regulations, programs and procedures as they relate to the function/program.
• Experience with staff supervision, office administration, policy/procedural development, process improvement, change management, project management, and staff supervision.
• An acceptable equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

• Strong understanding of academic principles and theory as a basis for informing program development and change.
• Strong understanding of administration and general office procedures (e.g. minute taking, filing systems, email protocol, time management, etc.) as a basis to evaluate the performance of others.
• Strong knowledge of human resources information (working in a unionized environment, interviewing skills, performance appraisal processes, conflict resolution etc.)
• Effective oral and written communication skills.
• Demonstrated proficiency in MS Office, including Teams, Word, Excel, PowerPoint and Access as well as Adobe Acrobat.
• Demonstrated understanding of financial management.
• Knowledge of University policies and procedures as they relate to finance, purchasing, reporting, and HR.
• Attention to detail and a high degree of accuracy essential.
• Demonstrated ability to manage staff.
• Ability to make sound independent judgements and utilize problem solving abilities.
• Highly organized.
• Project management, LEAN, and process improvement skills.
• Complex contract management and interpretation skills and working with legal departments.
• Ability to perform efficiently under pressure as a result of deadlines, etc.
• Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects.
• Advanced verbal and written communication skills and the ability to communicate key elements of complex issues/processes in writing and verbally.
• Ability to deal effectively with all levels of staff, students and the public while maintaining good relations.
• Ability to establish relationships with Faculty and University senior academic administrators/staff, being aware of political sensitivities and confidentiality issues.
• Ability to demonstrate tact and flexibility when dealing with potentially conflicting views and needs of constituencies.
• Ability to develop, coordinate and supervise a high functioning team.
• Ability to model a professional approach to work.
• Ability to motivate others and teach new skills as required.
• A satisfactory work record, including satisfactory attendance and punctuality, is required.