Service Advantage Technical Trainee

3 weeks ago

Lower Cove, Canada Ricoh Full time

What you will be doing

Are you familiar with Smart Lockers? Ricoh Smart Lockers are the best solution to transform time-consuming manual tasks into automated processes. They are connected technologies used to deliver secure storage space and manage transactional processes. OurRicoh Smart Lockers deliver secure authenticated 24x7 access, with cloud-based monitoring providing real-time visibility, tracking, insights, and reporting. With 4, certified field service engineers, 25 lockers installed (1.3 million doors) and installs each week across Europe you will be joining a large team spearheading Ricoh's drive for performance and efficiency. What You Will Be Doing: As one of our Smart Locker Technician Trainee's you will be fully trained through our 2 year programme to perform efficient installations, maintenance and repair services on our Smart Lockers located across the outlined field based areas. You will ensure our Smart Locker customers receive outstanding service and embrace the Ricoh core value of Customer Centricity. We also ask that you strive to achieve self- improvement and continuous professional development in order to keep up with the ever changing demands of the technology sector and the rapidly expanding portfolio of the products and services Ricoh supports.

You will ideally have

We are looking for individuals who have:

A desire to work in a technical environment and passion for technology Strong working knowledge or formal training or qualification across a variety of IT technology Valid UK driving licence Proven problem-solving skills Ability to communicate well Good decision-making ability Enthusiastic and desire for continuous improvement

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

In return for your commitment, you can expect

We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.

In return for your commitment, we can offer you:

working in line with role requirements An Excellent package with solid basic, strong bonus and company benefits including: A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase schemeFlexible retirement planto support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.Company car / car allowance (role-specific), cycle to work scheme Opportunity to join a global company

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