Custom Design Associate

3 weeks ago

Mississauga, Canada Sheridan Nurseries Full time
About the Job

Our Custom Design Associates provide our guests with a high level of service, actively engaging with them to ensure that they are sold the complete solution for all of their purchases. This position is responsible for the daily creation of custom design arrangements using a selection of live and dried plant material and other materials to be sold in planters, containers, and urns of varying sizes and shapes.

Your Accountabilities:

Responsible for actively selling our guests the complete solution while providing exceptional customer service in all aspects.  Create custom design arrangements using live and dried plant material, which may include following pre-made recipes and filling guest orders based on their preferences. Greet guests as they enter the department and ensure that their needs are looked after.  Actively promote all related sales, marketing, and merchandising initiatives.  Participates with the store team in achieving all aspects of service excellence, store readiness, cleanliness, safety, and compliance with all Sheridan Nurseries policies and standards.  Assists with the stocking, maintenance, and upkeep of Seasonal Plant category product as required. Other duties as assigned.

Knowledge, Skills and Abilities:

A keen eye and understanding of design. Previous experience creating arrangements with live plants. Well organized and detail oriented, with some degree of technological proficiency, or the ability to learn our systems.  Friendly and approachable, with an enthusiastic approach to guest service and sales.  Knowledge of retail horticulture an asset.  This position requires full-time availability, including days, evenings, weekends and holidays as scheduled on a reasonable basis.  The job requires extended periods of standing and work in various weather conditions and environments.

Our Vision, Mission, & Values:

At Sheridan Nurseries we aim to delight our associates, guests, and business partners in everything we do. Independently owned and operated for over 100 years, we are committed to growing the highest quality plants at our local farms, curating the best-in-class home, garden, and lifestyle products and services, delivering unrivalled guest service and satisfaction, and providing meaningful and rewarding careers to our employees. We always strive to inspire and share our knowledge, passion, and expertise to build confidence, loyalty, and trust, while protecting our planet with industry leading environmentally sustainable initiatives and giving back to our local communities and charities.

Our vision is “To inspire people to never stop growing”. 

At Sheridan we seek people who will continually strengthen our culture. We work hard to ensure our culture is something we feel proud of and allows us to bring our best selves to work every day. And a great culture starts with values. We have clearly defined values which are embedded in everything that we do so that they are lived and breathed daily. 

If you share our values of:

Doing what’s right Being performance driven Learning and together Being externally focused Having bias for action

Then we have a position for  you

We thank all applicants for their interest however only those selected for an interview will be contacted.
If selected, please advise if you require special accommodation to attend the interview.

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