Financial Aid Specialist

1 month ago


Waterloo, Canada University of Waterloo Full time

Overview

The Financial Aid Specialist position is responsible for the administration of financial need programs, primarily the Ontario Student Assistance Program (OSAP) and other provincial/territorial equivalent programs. Accountabilities include receiving, editing, auditing and determining eligibility for applicants of these programs and applying careful judgement to appeal processing decisions. The Financial Aid Specialists work collaboratively as a team to provide proactive, student focused services in a variety of formats (. in person, telephone, email, Skype for Business). The Financial Aid Specialists are a source of knowledge in the Student Awards and Financial Aid office and The Student Service Centre related to Federal and Provincial financial aid administration and all Student Award and Financial Aid (SAFA) financial aid opportunities.

Responsibilities

Policy interpretation

Ability to interpret Ministry policies and

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