Warehouse Associate
3 weeks ago
Wage: $20.00 per hour
Are you looking for a challenge? Want to join a progressive, exciting, successful team? Join us at Canadian Tire As one of Canada’s most trusted and iconic brands, we build teams that dream big and work as one to deliver world-class customer experiences across our network of over 500 retail stores. We are a national, highly respected brand that has served Canadians coast to coast for over 100 years. The Warehouse Associate has a key role in ensuring that products are received, verified, stored and transported to the sales floor or in the warehouse in a safe and efficient manner. Associates are also responsible for keeping the warehouse neat, tidy, and well maintained. This role involves a close working relationship with the Local Owner, Store Manager, Warehouse Manager and performs other duties.
Responsibilities and Tasks
Customer Service
- Provides the team with the necessary supporting processes to enhance the overall customer experience within the store through:
- Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all
- Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.
Operations
- Receives, scans, verifies and stores all incoming and overstock products according to established procedures and policies.
- Ships returns and completes proper paperwork.
- Reconciles inventory differences.
- Prepares merchandise for filing, sorts and fills merchandise carts for the retail floor.
- Is responsible for garbage disposal, cardboard recycling and the disposal of broken products in accordance with store policy.
- Processes damaged and returned claims.
- Repairs broken packages as needed.
- Reports stolen and damaged goods to Management.
- Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
- Is responsible for the safe operation of all warehouse equipment (forklift, skyjack etc.).
- Handles dangerous goods and hazardous products according to established procedures.
- Plays an active role in the warehouse team by openly sharing opinions and ideas on how to improve the warehouse, and by participating in meetings and all training as required.
- Engages in learning activities and listens to feedback to improve their own abilities.
- Complies with company, store and warehouse policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.
Requirements
- Knowledge of warehouse and store layout.
- Ability to work with minimal supervision.
- Basic math and computer skills.
- Ability to work in other areas of the store is an asset.
- Certification in operating warehouse equipment is an asset.
- Work experience in a warehouse/distribution environment, in a Canadian Tire store, is also considered an asset.
Required Skills and Abilities
Successful candidates will demonstrate the following competencies:
- Strong belief in the Canadian Tire Values of honesty, integrity, and respect.
- Results-oriented individual.
- Effective written and oral communication skills.
- Ability to complete detail-oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Positive attitude, punctuality, and solid work ethic.
Potential Career Opportunities
- Next levels: Supervisor, Warehouse Manager and Assistant Store Manager.
- Other retail, customer service and management opportunities in a large network of more than 500 Canadian Tire Stores across the country.
- Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark’s, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).
Physical Demands and Working Conditions
- In compliance with the store’s Health and Safety Policies and Procedures.
- Standing/walking for up to 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
- Lifting and turning repeatedly throughout the shift.
- Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist.
- Ability to go up and down a ladder and stairs while carrying merchandise.
- Walking and carrying things at the same time and pushing/pulling, as required.
Additional Information
- Located 30 minutes from downtown Victoria, B.C., one of the most beautiful places to live in all of Canada.
- Profit sharing awards to all qualifying employees.
- Extended medical and dental benefits for full time employees.
- Employee and Family Assistance Program services are available.
- Flexible work schedules.
- Online training available on a wide variety of subjects through Canadian Tire University.
- Store and Service center discount program.
- Paid annual vacation.
- Free parking available for staff.
From benefits to perks, to learning and development opportunities, to our community commitment to Jumpstart - these are some of the many reasons why Canadian Tire is one of Canada's Top Employers.
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