IT Customer Service Representative

3 weeks ago


Fredericton, Canada eTeam Full time

Duration: 6 month(s)


Description:


We are looking for candidates in St. Catherine's and Fredericton Work Schedule: 8:00 AM – 9PM EST Monday-Friday / 9AM-7PM EST Saturdays & Sundays - Technical troubleshooting experience preferably with Mac / Apple G Suite knowledge Excellent writing skills Customer Service Delivery professionals includes the management of customer interactions to increase customer satisfaction and improve service quality. is primarily responsible for providing Customer Care solutions according to the Service Level Agreements and the Company quality and quantitative standards, by ensuring that the complex of Customer care needs are resolved in a timely fashion. The role includes some or all of the following key responsibilities: • Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment • Fulfilling work satisfying customer expectations in a way that also complies with best practices Demonstrating empathy by listening attentively to customer concerns • Maintaining high customer satisfaction ratings and service level agreements • Extensive post training coaching and support for up to 3 months Basic Qualifications • 1 year of experience in: Customer Service Delivery/Customer Contact Services • High School Diploma or equivalent Ideal skills -Technical troubleshooting experience preferably with Mac / Apple -G Suite knowledge -Excellent writing skills -Exceptional customer service experience ( through multiple channels, phone, email, chat)



  • Fredericton, Canada Circle K Full time

    Store 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...


  • Fredericton, Canada Circle K Full time

    Store 6002011: 95 Main Street, Fredericton, New Brunswick E3A 1C2 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...


  • Fredericton, Canada Circle K Full time

    **Store 6002011**: 95 Main Street, Fredericton, New Brunswick E3A 1C2 Customer Service Representative **As a Customer Service Representative, you will enjoy**: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee discount Scholarship program Years of service Recognition...


  • Fredericton, Canada Circle K Full time

    Store 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...


  • Fredericton, New Brunswick, Canada Circle K Full time

    Store : 95 Main Street, Fredericton, New Brunswick E3A 1C2Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting temporary...


  • Fredericton, New Brunswick, Canada Adecco Canada Full time

    Adecco is currently seeking a Bilingual Customer Service Representative fluent in both English and French to join our clients team in Fredericton, NB on a 6-month Contract basis. The role offers a competitive salary of $22.22 per hour and requires resolving customer inquiries, updating accounts, and maintaining positive customer relationships within...


  • Fredericton, New Brunswick, Canada Équipement SMS inc. Full time

    SMS Equipment is growing We are looking for a Customer service representative Parts to join our team In this role, you'll find solutions, make safety a priority, and work with the largest and most advanced jobsite equipment. This role is located in Fredericton. The shift for this role is 5x


  • Fredericton, Canada Spicy Boys Full time

    Job Description: Customer Service Representative **Responsibilities**: - Provide exceptional customer service by addressing inquiries and resolving customer issues promptly and professionally - Handle customers and provide accurate information and assistance - Maintain customer records by updating account information and documenting interactions - Process...


  • Fredericton, New Brunswick, Canada GoodLife Fitness Full time

    CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)Who is a Customer Service Representative (Motivator)?The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe...


  • Fredericton, Canada Xplore Inc. Full time

    **Position Overview**: * Do you have a passion for providing excellent customer service? Want to work for a company who believes in putting the customer at the heart of everything they do? Then join Xplore’s team of Customer Service Representatives in our Fredericton, NB office. Xplore offers a high energy, fast-paced work environment where employee...


  • Fredericton, Canada Xplore Inc. Full time

    **Position Overview**:** Do you have a passion for providing excellent customer service? Want to work for a company who believes in putting the customer at the heart of everything they do? Then join Xplore’s team of Customer Service Representatives in our Fredericton, NB office. Xplore offers a high energy, fast-paced work environment where employee...


  • Fredericton, Canada Maintair Aviation Full time

    SHIFTS AVAILABLE: Shifts 2-3 days per week 5pm-9pm Flight schedule as of now is M W T F SU Potential to be trained on Porter JOB SUMMARY: Customer Service Representatives (CSR’s) work under the direction of the Owner/Operator and/or Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies &...


  • Fredericton, Canada Maintair Aviation Full time

    SHIFTS AVAILABLE: Shifts 2-3 days per week 5pm-9pm Flight schedule as of now is M W T F SU Potential to be trained on Porter JOB SUMMARY: Customer Service Representatives (CSR’s) work under the direction of the Owner/Operator and/or Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies &...


  • Fredericton, Canada Circle K Full time

    JOB DESCRIPTION As a Customer Service Representative, you will enjoy: · Flexible schedules · Large, stable employer · Opportunities for fast career advancement · Task variety · Weekly pay · Night shift premium · Employee discount · Scholarship program · Years of service Recognition program . Supporting temporary employees through PNP (...


  • Fredericton, Canada Circle K Full time

    JOB DESCRIPTION As a Customer Service Representative, you will enjoy: · Flexible schedules · Large, stable employer · Opportunities for fast career advancement · Task variety · Weekly pay · Night shift premium · Employee discount · Scholarship program · Years of service Recognition program . Supporting temporary employees through PNP (...


  • Fredericton, Canada Équipement SMS inc. Full time

    SMS Equipment is growing ! We are looking for a Customer service representative - Parts to join our team! In this role, you'll find solutions, make safety a priority, and work with the largest and most advanced jobsite equipment. This role is located in Fredericton. The shift for this role is 5x2. Responsibilities include, but are not limited to...


  • Fredericton, Canada Équipement SMS inc. Full time

    SMS Equipment is growing ! We are looking for a Customer service representative - Parts to join our team! In this role, you'll find solutions, make safety a priority, and work with the largest and most advanced jobsite equipment. This role is located in Fredericton. The shift for this role is 5x2. Responsibilities include, but are not limited to...


  • Fredericton, Canada BMO Financial Group Full time

    505 King Street Fredericton New Brunswick,E3B 1E7 Are you a student interested in kick-starting a rewarding banking career? We are actively hiring for part-time Customer Service Representative roles, with an exciting opportunity for career growth in our high performing branches. Must be flexible Monday to Saturday and able to support around 18,75 to 24...


  • fredericton, Canada Équipement SMS inc. Full time

    SMS Equipment is growing ! We are looking for a Customer service representative - Parts to join our team! In this role, you'll find solutions, make safety a priority, and work with the largest and most advanced jobsite equipment. This role is located in Fredericton.The shift for this role is 5x2


  • fredericton, Canada Équipement SMS inc. Full time

    SMS Equipment is growing ! We are looking for a Customer service representative - Parts to join our team! In this role, you'll find solutions, make safety a priority, and work with the largest and most advanced jobsite equipment. This role is located in Fredericton.The shift for this role is 5x2