Beauty Specialist

4 weeks ago

Toronto, Canada Saks Fifth Avenue Full time

job description

What This Position is All About:

The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses the many SFA services and tools offered to obtain and grow their business. The Beauty Advisor utilizes their knowledge to provide clients with personalized assistance to enhance their shopping experience and reach set goals.

Who You Are:

Generates a variety of approaches to problem solving new and novel ideas

Actively collaborates and contributes to a positive and inclusive team dynamic 

Constantly looking for opportunity to improve the way things are done 

Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships 

Have a good sense of timing, is a good listener, and can get a cooperation with little disruption 

Have ability to learn and utilize online clienteling tools and software and are comfortable using social media and technology.

We Prefer But Do Not Require:

Experience within the Beauty industry 

Previously demonstrated successful sales experience 

As the Beauty Advisor, You Will: 

Focus on achieving and exceeding individual Cosmetic sales goals, event sales goals, and department daily & monthly sales goals

Provides a dynamic service presence to each location

Skilled at asking appropriate questions to identify a client’s needs in order to effectively provide them guidance or directions

Actively participate on social media; Instagram, etc. to grow your personal brand and business

Demonstrate professional make-up and treatment consultation and application

Maintain a consistent high level of service by creating and developing excellent client relationships as the brand expert and department representative

Cross sell beyond one line to drive results and build client loyalty

Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a client to further personalize and enhance their shopping experience

Maintain a positive image as a liaison between the company and Account Executives

Utilize online clienteling resource tool to record and maintain client information and preferences to drive your business

Focus all efforts on providing an exceptional client experience from approach to application, to closing the sale and following up with the client

Maintain counter standards by ensuring a clean, tidy, and welcoming space 

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