Product Support Technician

1 month ago


Regina, Canada Degelman Industries LP Full time

Description:

Reports to: Service Manager

Responsibilities:

Service & Support customers and dealer network both in person and over email and phone Diagnose and complete warranty repairs in the field and shop Collaborate with R&D in new product testing and current product improvements Engage in field demos and training sessions both internally and externally Support sales department with trade shows and events

Requirements:

Requirements of the role:

Exceptional verbal and written communication skills Must be able to adapt to a changing atmosphere 3-5 years experience in a related role Must hold a valid drivers license. 1A license considered an asset. Knowledge of manufacturing and welding repair processes Agricultural or heavy equipment experience considered an asset Practice safe working habits and follow safety policies


Working Conditions:

Work independently or in a team environment Full-Time Permanent Position. Standard hours of work will be Monday – Friday 8:00 – 4:30 (40 hours / week) Overtime as required in peak times Overnight travel will be required Must be flexible to meet the needs of the job

Employment Term: full-time



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