Inside Sales Associate

3 months ago

Charlottetown, Canada White Cap Canada Inc. Full time
What We Offer:
  • Comprehensive Benefits Packages starting on your first day of employment
  • RRSP Matching Plan.
  • Competitive Salary.
  • Career Growth Opportunities and Internal Learning Centre.
  • Wellness Programs & Tuition Reimbursement.
  • And MORE
A position at White Cap Canada (Formally Brafasco/Brock White/National Concrete Accessories) isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust in Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Working with us, you'll have the opportunity to build an exciting career with a team of knowledgeable associates providing products and services to the Construction, Manufacturing, Geotechnical, Concrete, and Forming industries.​ Our team is comprised of 1,000 associates in 65+ locations, proudly supporting more than 10,000 customers across Canada.​

Job Overview: Responsible for the sales process to generate new sales opportunities or upsell via phone, email, other electronic communication, or in person. Develop customer relationships by identifying customer needs, informing customers about the products and services offered, providing solutions, recommending new/better products, and processing/handling customer orders.

Major Tasks, Responsibilities, and Key Accountabilities:
  • Receives, researches, and answers customer questions regarding accounts, products, rates, and services offered, via telephone or in-person; engages with both counter customers and phone customers to fully identify needs, responds to inquiries or questions, and offers timely solutions.
  • Identifies up-selling and add-on sales opportunities. Communicates product features, benefits, and warranty policy information to customers.
  • Develops relationships and partnerships with customers and establishes Brafasco as a First Choice Supplier to our customers.
  • Processes purchase orders and completes other paperwork as required; handles cash and credit card transactions.
  • Orders products, arranges deliveries and follows up with customers regarding order status.
  • Prospects for new sales opportunities via outbound calling and emailing.
  • Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
  • Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
Nature and Scope:
  • Select correct processes from clearly prescribed rules, past practices, or instructions. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Work Environment:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
  • Typically requires overnight travel less than 5% of the time.
Education and Experience:
  • HS Diploma or GED is strongly preferred. 0-2 years of experience in area of responsibility.
Pay Rate:
  • $20-25 per hour.


About White Cap Canada Inc.:

We have combined Brafasco, Brock White Canada, and National Concrete Accessories to better serve Canadian companies coast-to-coast under the White Cap brand. We are excited about this combination that leverages the same great people, services, and ever-expanding product lines you've come to trust over more than 50 years from each legacy brand for an improved overall customer experience. With over 65 locations, our team is comprised of over 1,000 associates proudly serving more than 10,000 customers across Canada. Although it is a relatively new name in Canada, you can find more than 400 White Cap locations proudly serving contractors across the United States. With our deep roots in the Canadian market, our mission remains unchanged – to become the trusted industry partner that our customers can rely on for all their construction and industrial needs.

  • Inside Sales Representative

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada White Cap Canada Inc. Full time

    Job SummaryWe are seeking an Inside Sales Associate to join our team at White Cap Canada Inc. As an Inside Sales Associate, you will be responsible for generating new sales opportunities through various communication channels, including phone, email, and in-person interactions. You will develop customer relationships by identifying their needs, providing...

  • Inside Parts Sales

    7 days ago

    Charlottetown, Canada East Coast International Trucks Full time

    **Location: Charlottetown, PE** We are currently seeking a positive, energetic individual to join our team as an **Inside Parts Sales**. Inside Parts Sales is an integral and vital part of the Parts Department Team by assisting internal and external customers with parts requests at the counter, answering telephone inquiries, and assisting sales staff with...

  • Inside Sales Associate

    3 months ago

    Charlottetown, Canada White Cap Canada Inc. Full time $20 - $25

    What We Offer:Comprehensive Benefits Packages starting on your first day of employment!RRSP Matching Plan.Competitive Salary.Career Growth Opportunities and Internal Learning Centre.Wellness Programs & Tuition Reimbursement.And MORE!A position at White Cap Canada (Formally Brafasco/Brock White/National Concrete Accessories) isn’t your ordinary job....

  • Inside Sales Representative Ics

    3 months ago

    Charlottetown, Canada Kent Building Supplies - District 5 Full time

    **Inside Sales Representative ICS** **Commercial Sales Representatives** partner with contractors to fully understand their needs and assist in supplying and completing construction projects. As knowledgeable sales professionals, commercial sales representatives can make recommendations to provide customers with possible solutions. Commercial Sales...

  • Inside Sales Associate

    6 months ago

    Charlottetown, Canada White Cap Full time

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving...

  • Inside Sales Associate

    2 months ago

    Charlottetown, Canada White Cap Canada Inc. Full time

    _A position at White Cap Canada isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust in Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the...

  • Sales Associate

    2 months ago

    Charlottetown, Canada Stokes Full time

    Department: - Retail sales - Job Type: - Sales associate - Location: - Charlottetown, PEI - Require Travel: - Non - Publication date: - 2024-10-09 **Job Description**: **Sales Associate (seasonal position)** **You are the missing ingredient! Join the Stokes/Thinkkitchen family, a proudly Quebec-based retailer with over 100 stores across the country....

  • Sales Associate

    2 months ago

    Charlottetown, Prince Edward Island, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Charlottetown, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain knowledge of products and promotions to offer accurate information and recommendations.Process transactions and...

  • Sales associate

    4 weeks ago

    Charlottetown, Canada Stokes Inc. - Head Office Full time

    Sales Associate (seasonal position) You are the missing ingredient! Join the Stokes/Thinkkitchen family, a proudly Quebec-based retailer with over 100 stores across the country. We offer competitive benefits and a great work environment! Immediate Supervisors: Store Manager and Assistant Store

  • Sales Associate

    6 months ago

    Charlottetown, Canada Sleep Country Full time

    Company Description At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s. Guided by our values – We ...

  • Processing Associate

    2 months ago

    Charlottetown, Canada Exor Games Full time

    Exor Games is an exciting new card store in town! We are a young and quickly growing company that is owned and operated right here in Prince Edward Island! We bring to the table great customer service and a unique shopping experience all inside a modern and professional environment. We believe in opportunities for growth & development, teamwork, and...

  • Retail Sales Associate

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Price-Mart West Royalty Full time

    Job Title: Retail Sales AssociateAt Price-Mart West Royalty, we are seeking a skilled Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, promoting our products, and contributing to the overall success of our store.Key Responsibilities:Provide excellent customer...

  • Project Sales Associate

    2 months ago

    Charlottetown, Canada J.D. Irving Full time

    Project Sales Associate Partner with the clients to fully understand their project requirements and assist in planning comprehensive solutions. As knowledgeable sales professionals, project sales associates can provide tailored recommendations which address customers' specific project needs and challenges. Founded in 1882, J.D. Irving, Limited (JDI) has...

  • Sales Advisor

    4 weeks ago

    Charlottetown, Canada Polaron Solartech Corp. Full time

    **Job description** Job Overview: Join our team as a Sales Advisor where you will play a pivotal role in driving business growth through your expertise in technical sales, business development, and exceptional customer service. As a Sales Advisor, you will be at the forefront of technology sales, utilizing your strong communication skills to engage with...

  • Sales Advisor

    2 months ago

    Charlottetown, Canada Polaron Solartech Corp. Full time

    **Job description** Job Overview: Join our team as a Sales Advisor where you will play a pivotal role in driving business growth through your expertise in technical sales, business development, and exceptional customer service. As a Sales Advisor, you will be at the forefront of technology sales, utilizing your strong communication skills to engage with...

  • Retail Sales Associate

    1 month ago

    Charlottetown, Prince Edward Island, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly skilled Retail Sales Associate to join our team at beBee Professionals in Charlottetown. As a Retail Sales Associate, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash,...

  • Retail Sales Associate

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Savers Full time

    Join Our TeamWe are seeking a motivated and enthusiastic Retail Store Sales Associate to join our dynamic team at Savers. As a Retail Store Sales Associate, you will play a vital role in creating an exceptional customer experience, processing sales transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide exceptional...

  • Retail Sales Associate

    6 months ago

    Charlottetown, Canada Anne of Green Gables Store Full time

    **Retail Sales Associate, Charlottetown, PEI** The Anne of Green Gables Store in PEI is looking for 1 Retail Sales Associate for their Charlottetown store on Queen Street. This position will be full-time starting in June and ending in September. **Job Duties and Responsibilities** - Welcome and greet customers as they enter the store - Offer help and...

  • Inside Sales Representative

    4 weeks ago

    Charlottetown, Canada Industrial Commercial Supply Full time

    Commercial Sales Representatives partner with contractors to fully understand their needs and assist in supplying and completing construction projects. As knowledgeable sales professionals, commercial sales representatives can make recommendations to provide customers with possible solutions. Founded in 1882, J.D. Irving, Limited (JDI) has operations in...

  • Retail Sales Associate

    2 weeks ago

    Charlottetown, Prince Edward Island, Canada Price-Mart West Royalty Full time

    Job TitleRetail Sales AssociateAbout UsAt Price-Mart West Royalty, we are committed to providing exceptional customer service and creating a welcoming shopping environment for our customers.Job SummaryWe are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team. The successful candidate will be responsible for providing...