Customer Service/Purchasing Assistant
3 weeks ago
Job Description:Are you a dynamic individual looking to contribute to the success of a growing company? Join our team at Visuascan as a Customer Service & Purchasing Associate and be a key player in our market expansion.
Responsibilities:
- First Point of Contact:
- Handle initial telephone and email inquiries from customers, suppliers, and the sales team.
- Purchasing Operations:
- Place orders with various suppliers.
- Communicate, manage, and follow up with suppliers on prices, fluctuations, and delivery dates.
- Relaunch pending purchases as necessary.
- Order Processing:
- Enter and confirm customer orders promptly and accurately.
- Supply Chain Management:
- Manage and modify minimum supply quantities based on demand.
- ERP System:
- Take the lead in creating new products within our ERP system.
- Returns Handling:
- Serve as the contact person for returns of miscellaneous goods.
- Other Tasks:
- Undertake any additional responsibilities related to customer service and purchasing operations.
Requirements:
- Proficiency in spoken and written French and English - must be bilingual.
- 1 to 2 years of experience in customer service and supplier purchasing.
- Ability to effectively communicate over the phone in both languages.
- Strong computer skills and typing speed.
What We Offer:
- Friendly working atmosphere within a collaborative team.
- Competitive salary in the range of $42,000 to $49,000 CAD annually.
- Comprehensive benefits and additional perks.
- Annual performance bonus.
- Monday to Friday daytime schedule.
- Remote work possibilities.
About Peak Technologies:
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.
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