Quality Analyst
4 weeks ago
We are the Service Management Technology (SMT) team under Global Enterprise Technology (GET). We utilize the ServiceNow tool to provide the enterprise ticketing system supporting the bank’s tracking of incident/problem/change management; service requests; asset management & configuration management etc.
Reporting to the Senior Manager, you are responsible for the requirements gathering, including workshops with business clients, process teams and other related support teams, the liaison between business and the development teams, the creation of test plan, test strategy, manual testing and automation testing. An active collaborator on the Agile project team, you are responsible for driving the full software development lifecycle (SDLC) from the beginning to the completion of the projects, also you will follow up with the troubleshooting of any production issues reported and fix if required, any further enhancements and ensure working products are delivered with quality.
Is this role right for you? In this role you will:
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
What's in it for you?
Working location condition : Hybrid
#LI-Hybrid
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