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Cloud Analyst

7 months ago

Calgary, Canada WBM Technologies Full time

Cloud Analyst

Are you passionate about being a part of a highly innovative solutions environment where the people are dedicated and focused on continuous learning and collaboration? Canadian Natural is looking for a Cloud Analyst to join our Information Systems Cloud and Communications team. Reporting to the Lead, Cloud & Communications, you will be responsible for the delivery and sustainment of Canadian Natural’s modern communication, productivity and cloud services, including Microsoft Azure, Amazon AWS, Microsoft M365, Jabber and WebEx.

This is a 3-month contract to start, with the possibility for extension.

Key Accountabilities:

Deliver and maintain cloud tenant environments and operations: Microsoft 365, Azure, and AWS Deliver and maintain managed communications and productivity services including calling, chat/messaging, audio/video conferencing and office productivity across on-premises and cloud service components Ensure the availability, scalability and security of services and systems Evergreen documentation of service management configuration, support processes and knowledge base Stay up-to-date with industry trends, product roadmaps, and technologies enhancements to continuously improve services and systems Contribute to the planning, execution and delivery of projects, ensuring they deliver required capabilities Maintain and monitor cloud backups solutions

Skills & Qualifications:

10+ years of technology industry experience with at least 3-years administering communication, productivity, cloud infrastructure and cloud backup services Strong technical knowledge of public and private cloud service models, modern communication and productivity services, and cloud automation technologies servicing 5000+ global users (Microsoft 365, Terraform, Azure, AWS) Skilled in cloud security principles and best practices Microsoft Certification in Azure, M365, Exchange Online, or Teams preferred Detailed understanding of M365 security policies Detailed understanding of Active Directory and Azure security Familiar with the ITIL framework and use to deliver excellent IS and customer service Proven and effective technical writing and presentation skills Detailed experience as a technical lead on large enterprise migration projects (5000+ users)