Data Entry/Customer Service Specialist

4 weeks ago

Dartmouth, Canada Kelly Services, Inc. Full time
Kelly, a leader in providing workforce solutions is seeking a detail-oriented and customer-focused individual to join our team as a Data Entry/Customer Service Specialist. In this role, you will play a crucial role in ensuring accurate data entry and providing exceptional customer service to our client.
Please note: that this is a contract position set at 4 weeks with the possibility to extend.
Responsibilities:
  1. Perform accurate and efficient data entry tasks, including entering customer information, sales orders and other relevant data into our database.
  2. Maintain data integrity by verifying and updating information regularly, identifying and correcting errors
  3. Respond to customer inquiries and provide timely and accurate information regarding products, services, and order status.
  4. Resolve customer issues and complaints promptly and professionally, escalating to the appropriate team members when necessary.
  5. Collaborate with internal teams to ensure smooth order processing, timely shipment, and delivery of products to customers.
  6. Assist in tracking and managing inventory levels, ensuring accuracy and availability of stock.
Qualifications:
  • High school diploma or equivalent; additional education or certification in data entry or customer service is a plus.
  • Strong attention to detail and accuracy in data entry tasks.
  • Excellent communication and interpersonal skills to effectively interact with customers and internal teams.
  • Proficiency in using data entry software and Microsoft Office applications, such as Excel and Outlook.
  • Ability to handle multiple tasks and prioritize effectively in a dynamic work environment.
  • Problem-solving skills and the ability to handle customer issues with empathy and professionalism.
  • Flexibility to adapt to changing priorities and customer demands.
  • Knowledge of customer service principles and practices.
What’s in it for you?
  • Monday-Friday
  • Great work environment
  • Pay range $18/hr

Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

 
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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