PI Systems Engineer

Found in: Talent CA C2 - 5 days ago

Calgary, Canada AVEVA Full time

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you Find out more at .

About the Role:

We are hiring for the role of PI Systems Engineer reporting to the Technical Adoption Services team, part of the Customer Success group. AVEVA Technical Adoption Services team, a knowledge centre within AVEVA, helps shape our customers vision of how the PI System infrastructure supports and enhances business drivers and goals. The Systems Engineer ensures customer success by delivering exceptional outcome-based services to PI Users in support and enablement of those business goals. Systems Engineers use best practices, technical knowledge, and their industry expertise, to deliver services to our EA customers, as well as into a broader scope within the AVEVA customer base and sales activities.

Responsibilities:

Lead workshops and coaching sessions to guide the customer in using the PI System successfully to realize their use cases.

Lead conversations to help focus the vision where the PI System adds business value, at all customer levels. Examples include Administration/IT Staff, Operations Management and Staff, "C" level executives.

Lead strategic conversation with customers to guide them through use case discovery and position OSIsoft Products and Infrastructure to address those needs.

Act as technical liaison to assigned customer accounts, working with Customer Success Managers, to maximize customer value and drive new business.

Have a strong interest in growing your career and participating in both internal and external training programs to keep abreast of emerging technologies and markets.

Display initiative and self-motivation to deliver high quality results along with meeting all expectations for both internal and external customers.

Influence and drive adoption of the PI Infrastructure through product demonstration, Proof of Value, and other promotional activities.

Assist with risk vs. benefit analysis to help the customer understand ramifications of various deployment options.

Proactively engage Enterprise Customers to promote enterprise wide adoption and implementation of the PI Infrastructure.

Mentor other team members on industry, product, and/or technology topics.

Qualifications:

Bachelor’s degree or higher in engineering or another technical field

Experience with real-time operational data systems within an industrial manufacturing and/or operating industry.

Hands on PI System experience, highly desired

Strong leadership, customer service, and interpersonal relationship skills

Solid oral, written, presentation, and communication skills

Ability to work as part of a team to solve problems and share best practices

Ability to set priorities and manage multiple activities

Experience working with C-level executives, a plus

A background in architectures and enterprise-wide design methodologies, a plus

Willing and able to travel.

Salary Range:

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.  

USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities) 

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