Retail - Store Manager - Barton - Hamilton

5 months ago

Hamilton, Canada Canna Cabana Full time

Our retail Cannabis  Retail Store Manage r  (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.

Key Duties & Responsibilities

Sales Associate Support:

Help hire great people, supervise and manage employees and ensure all employees have a valid CannSell license. Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking Coach team members and provide positive and constructive feedback so that they grow professionally Train all team members on work procedures and policies so that everyone understands what's required to do a great job Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team Assist in building a weekly staff schedule that complies with labor policies Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.

Sales and Customer Service:

Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures. Provide complaint resolution to ensure satisfaction of all customers and patients Utilize customer and team member feedback to readily implement changes to improve the customer experience Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions View sales reports and communicate with the team to identify sales trends and potential inventory requirements Track all employee and store sales daily to ensure optimal performance Analyze core metrics to better understand store performance in order to beat and exceed goals Utilize approved employee incentives to drive sales and boost morale Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews

Daily Store Operations:

Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording Assist AGCO with inventory, sales, and compliance audits Perform all daily opening and closing procedures Implement and oversee security, reporting and cash management procedures related to opening and closing the store Ability to make schedules for staff and work on creating a sound work environment. Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies. Ensure that the sales floor is adequately stocked at all times Keep track of all expiring products and promote sales as needed Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations Ensure all expired/damaged/returned product is logged and disposed of according to regulations Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc. Provide daily correspondence via email and manager’s log, with the team members as needed Comply with all HR policies, including confidentiality and non-disclosures Maintain a clean and organized work environment.

Qualifications and Requirements of an SM:

Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control. AGCO CannSell license required along with clean police record check 5-6+ years of management experience in retail. Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO. Sound knowledge of Cannabis plants and different strains of Cannabis Knowledge of standards of Cannabis Retail stores set by AGCO. Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must Achievement-oriented and hardworking Must successfully pass an extensive background check. Organized, flexible, and empathetic Detail-oriented and proactive Excellent leadership and management skills Strong time management and prioritization skills Ability to multi-task in a fast-paced, high-volume environment Strong communicator who can present ideas clearly Strong problem solving and decision-making skills Entrepreneurial, collaborative, an extremely positive attitude Knowledgeable about the cannabis industry and its policies and laws Ability to work any shift based on business needs, Monday to Sunday Ability to work nights, holidays and weekends and different location

Job Type: Full-time

  • Merchandiser Retail Team Lead Canada Ne Pt

    5 months ago

    Hamilton, Canada Advantage Solutions Full time

    **Merchandiser Retail Team Lead Canada NE PT** Location(s): - Queenston & Nash- 700 Queenston Rd., Unit A- Hamilton- ON- L8G 1A3- FreshCo- Barton & Gage- 869 Barton Street, E- Hamilton- ON- L8L 3B4- FreshCoSAS Retail Services Canada is currently hiring for a **Merchandising Team Lead - Part Time (PT)** for grocery relines/resets execution. What We...

  • Retail Sales Associate

    5 months ago

    Hamilton, Canada Canna Cabana Full time

    Canna Cabana is actively seeking Part-Time sales associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. **Duties and Responsibilities**: - Always greet customers as they enter the store. - Manage login id on...

  • Food Service Associate, Barton Bean Nightshift

    5 months ago

    Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

    Food Service Associate Barton Bean, Hamilton General Hospital - Full Time 70hrs Biweekly - Nightshift 10pm-8am Continental Rotation The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring! We are looking for customer focused individuals who are interested in joining our diverse and engaged team. The HHSVA is a not-for-profit registered...

  • Page Library

    5 months ago

    Hamilton, Canada City of Hamilton Full time

    **JOB POSTING** JOB ID #: 21045 Page Library - Barton & Kenilworth Branches - Part Time NUMBER OF VACANCIES: 1 Part-Time UNION/NON-UNION: Non Union Other Part time HOURS Of WORK: Up to 20 per week - GRADE: 3A - SALARY/HOUR: $19.051 - $19.051 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details. START DATE: As...

  • Food Service Associate, Barton Bean Nightshift

    1 month ago

    Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

    Food Service Associate Barton Bean, Hamilton General Hospital - Full Time 70hrs Biweekly - Nightshift 10pm-8am, 4 shifts one week, 3 shifts the next, off every other weekend The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring! We are looking for customer focused individuals who are interested in joining our diverse and engaged team. The...

  • Food Service Associate, Barton Bean Full Time

    5 months ago

    Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

    Food Service Associate Barton Bean, Hamilton General Hospital - Full Time - Monday-Friday 730am-330pm The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring! We are looking for customer focused individuals who are interested in joining our diverse and engaged team. The HHSVA is a not-for-profit registered charity that donates all proceeds to...

  • Team Coordinator

    5 months ago

    Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

    The Hamilton Health Sciences Volunteer Association is hiring! Team Coordinator, Barton Bean inside the General Hospital - 40 hours, Monday-Friday 10am-6pm and every other weekend. Must be available to work days, evenings and nights as required. The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring! We are looking for customer focused...

  • Retail Store Manager

    3 weeks ago

    Hamilton, Ontario, Canada Mobil Gas Station Hamilton Full time

    Job Title: Retail Store SupervisorMobil Gas Station Hamilton is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring a positive customer experience, and driving sales growth.Key...

  • Retail Store Manager

    3 weeks ago

    Hamilton, Ontario, Canada Mobil Gas Station Hamilton Full time

    Job Title: Retail Store SupervisorMobil Gas Station Hamilton is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring a positive customer experience, and driving sales growth.Key...

  • Full-time Retail Sales

    4 months ago

    Hamilton, Canada easyhome Franchise Full time

    **Retail Sales (Leasing) Associate** **easyhome** is the largest merchandise lease-to-own company in Canada and we are the largest easyhome franchise currently with 26 stores in Ontario. We offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements. **So what will a...

  • Full-time Retail Sales

    5 months ago

    Hamilton, Canada easyhome Franchise Full time

    **Retail Sales (Leasing) Associate** **easyhome** is the largest merchandise lease-to-own company in Canada and we are the largest easyhome franchise currently with 26 stores in Ontario. We offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements. **So what will a...

  • Retail Store Manager

    5 days ago

    Hamilton, Ontario, Canada Mobil Gas Station Hamilton Full time

    Mobil Gas Station Hamilton is seeking a highly skilled Retail Store Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth running of the store.Key Responsibilities:Supervise and train staff to meet sales and customer...

  • Food Service Associate, Barton Bean Full Time

    5 months ago

    Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

    Food Service Associate Barton Bean, Hamilton General Hospital - Full Time 30hrs/week Evenings 4pm-1030pm flexibility gives additional hours as well as must be able to work night shift The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring! We are looking for customer focused individuals who are interested in joining our diverse and engaged...

  • Food Service Associate, Barton Bean, Part-time

    5 months ago

    Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

    Food Service Associate Barton Bean, Hamilton General Hospital - Part-time, 24-30 hours per week. Days, Evenings and weekends. Additional Hours based on availability. The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring! We are looking for customer focused individuals who are interested in joining our diverse and engaged team. The HHSVA is...

  • Food Service Associate, Barton Bean, Part-time

    5 months ago

    Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

    Food Service Associate Barton Bean, Hamilton General Hospital - Part-time, 24 hours per week. Evenings and weekends. Additional Hours based on availability. The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring! We are looking for customer focused individuals who are interested in joining our diverse and engaged team. The HHSVA is a...

  • Retail Store Manager

    1 month ago

    Hamilton, Ontario, Canada Mobil Gas Station Hamilton Full time

    Job Title: Retail Store SupervisorWe are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Mobil Gas Station Hamilton. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and leading a team of sales floor staff.Key...

  • Retail Store Manager

    6 days ago

    Hamilton, Ontario, Canada Mobil Gas Station Hamilton Full time

    Job SummaryMobil Gas Station Hamilton is seeking a highly skilled Retail Store Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth day-to-day functioning of the store.Key ResponsibilitiesSupervise and coordinate the...

  • Retail Store Manager

    2 weeks ago

    Hamilton, Ontario, Canada Mobil Gas Station Hamilton Full time

    Job Title: Retail Store SupervisorMobil Gas Station Hamilton is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    4 weeks ago

    Hamilton, Ontario, Canada Mobil Gas Station Hamilton Full time

    Job Title: Retail Store SupervisorMobil Gas Station Hamilton is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.Key...

  • Retail Store Manager

    1 month ago

    Hamilton, Ontario, Canada Mobil Gas Station Hamilton Full time

    Job Title: Retail Store SupervisorMobil Gas Station Hamilton is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Supervise and train...