Manager, Client Services

2 weeks ago

Toronto, Canada Sephora Full time
Job ID: 241631
Store Name/Number: ON-Fairview Toronto (0524)
Address: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

You’ll love working here…
As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.
  • Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
  • Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
  • Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
  • Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
  • Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
  • Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
  • Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

We’d love to hear from you if…
  • You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…
  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

  • Manager, Client Services

    5 days ago

    Toronto, Canada Lumenus Community Services Full time

    **Manager, Client Services (Youth Wellness Hubs Ontario, Central Toronto Site)** **Location: Toronto, ON** **Position Type: Full-time, Regular (37.5 hrs./week)** **Posting Closing Date: May 2, 2023** Lumenus is expanding our leadership team! We are hiring a Manager, Client Services for our Youth Wellness Hubs Ontario (YWHO) Central Toronto Location. You...

  • Manager, Client Services

    4 weeks ago

    Toronto, Canada Lumenus Community Services Full time

    **Manager, Client Services (Community Counselling Services)** **LOCATION: Toronto, ON** **POSITION TYPE: Full-time** **POSTING CLOSING DATE: (June 2, 2023)** In April 2020 Adventure Place, The Etobicoke Children’s Centre, Griffin Centre and Skylark Children Youth & Families amalgamated to form Lumenus Community Services. The vision of Lumenus is to...

  • Manager, Client Services-pride

    4 weeks ago

    Toronto, Canada Central Toronto Youth Services Full time

    **Manager Client Services - Pride & Prejudice; 2SLGBTQIA+ Program** 0.8 FTE Permanent (28 hours per week) Central Toronto Youth Services (CTYS) is an accredited, innovative Children’s Mental Health Centre providing a range of mental health services for youth and their families. This is an exciting opportunity to join a progressive innovative management...

  • Client Services Coordinator

    6 days ago

    Toronto, Canada Lumenus Community Services Full time

    **Client Services Coordinator** **LOCATION: Hartsdale & McNicoll sites (Etobicoke and North York, ON)** **POSITION TYPE: Full-time Regular (37.5 hours/week)** **POSTING CLOSING DATE: September 8, 2023** **Interested in working with an amazing team that really cares? Then you should join Lumenus! At Lumenus we illuminate a seamless pathway to optimal...

  • Client Services Coordinator

    4 weeks ago

    Toronto, Canada Lumenus Community Services Full time

    **Client Services Coordinator** **NUMBER OF POSITIONS: 3** **LOCATION: Hartsdale & McNicoll sites (Etobicoke and North York, ON)** **POSITION TYPE: Full-time Regular (37.5 hours/week)** **POSTING CLOSING DATE: June 30, 2023** **Interested in working with an amazing team that really cares? Then you should join Lumenus! At Lumenus we illuminate a seamless...

  • Client Services Coordinator

    4 weeks ago

    Toronto, Canada Lumenus Community Services Full time

    **Client Services Coordinator** **NUMBER OF POSITIONS: 3** **LOCATION: Hartsdale & McNicoll sites (Etobicoke and North York, ON)** **POSITION TYPE: Full-time Regular (37.5 hours/week)** **POSTING CLOSING DATE: May 21, 2023** **Interested in working with an amazing team that really cares? Then you should join Lumenus! At Lumenus we illuminate a seamless...

  • Client Services Coordinator

    4 weeks ago

    Toronto, Canada Lumenus Community Services Full time

    **Client Services Coordinator** **NUMBER OF POSITIONS: 3** **LOCATION: Hartsdale & McNicoll sites (Etobicoke and North York, ON)** **POSITION TYPE: Full-time Regular (37.5 hours/week)** **POSTING CLOSING DATE: April 7, 2023** **Interested in working with an amazing team that really cares? Then you should join Lumenus! At Lumenus we illuminate a seamless...

  • Manager, Client Services

    7 days ago

    Toronto, Canada Sephora Full time

    **Job ID**: 241631 **Store Name/Number**: ON-Fairview Toronto (0524) **Address**: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora...

  • Manager, Client Services

    4 weeks ago

    Toronto, Canada Sephora Full time

    **Job ID**: 237412 **Store Name/Number**: ON-Eaton Centre (0500) **Address**: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific...

  • Manager of Client Services

    4 weeks ago

    Toronto, Canada Dixon Hall Full time

    **Employment Type**: Full-time **Department**: Seniors' Services **Union**: Excluded **File #**: 23-SRS-12 (1 OPEN) **Posting Date**:June 13, 2023 **Posting Close**: June 27, 2023 **Dixon Hall** is a multi-service agency located in the heart of east downtown Toronto committed to realizing the vision of a city where everyone thrives. Since 1929, we have been...

  • Manager, Client Services

    4 weeks ago

    Toronto, Canada Lumenus Community Services Full time

    **Manager, Client Services (Community Based Mental Health)** **LOCATION: Toronto, ON** **POSITION TYPE: Full-Time Fixed Term (37.5 hours/week; 3-year contract)** **POSTING CLOSING DATE: March 8, 2024** We are hiring a Manager for our Community Based Mental Health programs. You will provide oversight for staff working in community based mental health...

  • Manager, Client Services

    1 month ago

    Toronto, Canada Sephora Full time

    Job ID: 246526 Store Name/Number: ON-Yorkdale (0502) Address: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here… As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You...

  • Client Service Manager

    4 weeks ago

    Toronto, Canada SPS Full time

    The **Client Service Manager** position is to sit on-site with our client and oversee multiple sites or projects within hospitality services. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies in conjunction with the Site Manager. This position will act as the...

  • Client Service and Administration Coordinator

    5 days ago

    Toronto, Canada Sigma Analytical Services Inc. Full time

    **Summary**: Sigma Analytical Services Inc. is seeking a motivated, customer-focused, highly organized, and well-rounded individual to join our team as a Client Service and Administration Coordinator. The role requires strong interpersonal and communication skills, high attention to detail, organizational abilities, and the capacity to thrive in a fast-paced...

  • Manager, Client Services

    4 weeks ago

    Toronto, ON, Canada SEPHORA Full time

    Job ID: 241631 Store Name/Number: ON-Fairview Toronto (0524) Address: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location....

  • Manager, Client Services

    4 weeks ago

    Old Toronto, Canada SEPHORA Full time

    Job ID: 241631 Store Name/Number: ON-Fairview Toronto (0524) Address: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You...

  • Manager, Client Services

    3 weeks ago

    Old Toronto, Canada SEPHORA Full time

    Job ID: 241631 Store Name/Number: ON-Fairview Toronto (0524) Address: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You...

  • Manager, Client Services

    3 weeks ago

    Old Toronto, Canada SEPHORA Full time

    Job ID: 241631 Store Name/Number: ON-Fairview Toronto (0524) Address: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here... As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You...

  • Client Services Manager

    3 weeks ago

    Toronto, ON, Canada 24 Seven Full time

    CLIENT SERVICES MANAGER ~ Toronto Metro Area This position is currently hybrid- reporting to the Liberty Village office twice per week. WHO WE ARE 24 Seven is growing! We’re the leading creative staffing and recruiting firm working with today’s most sought-after employers and we’re looking for dedicated professionals, like you, to join our team. We...

  • Client Services Manager

    3 weeks ago

    Old Toronto, Canada 24 Seven Full time

    CLIENT SERVICES MANAGER ~ Toronto Metro Area This position is currently hybrid- reporting to the Liberty Village office twice per week. WHO WE ARE 24 Seven is growing! We’re the leading creative staffing and recruiting firm working with today’s most sought-after employers and we’re looking for dedicated professionals, like you, to join our team. We...