Senior Technical Events Operations Lead

3 weeks ago

Toronto, Canada Diversified Full time

Senior Technical Events Operations Lead - Toronto, Canada

Toronto, ON, Canada Req # Thursday, April 25,

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
 

Our dedicated teams craft solutions experienced by millions every day including:

oFostering communication and collaboration within multi-national companies worldwide
 

Founded in , we’re a global organization serving local needs with associates worldwide. Learn more at and follow us on and .

What part will you play?

The Senior Technical Events Operations Lead will be responsible for the team execution of the highest customer service of executive‐level and high‐profile live events for both internal and external audiences. The Senior Technical Events Operations Lead will coordinate with all stakeholders to identify resourcing needs, technical requirements, and reporting metrics.

This includes all in-person live events, virtual webcast events, and hybrid events. The Senior Technical Events Operations Lead will use their experience and expertise to guide and manage the Live Events Team to provide above-and-beyond service.

What will you be doing?

In partnership with client teams, this person is the technical advisor and scheduler of resources and equipment needed for the successful delivery of event requirements. Ability to request, read, create, and communicate technical meeting and presentation requirements for discussion to client for approval. Create, Implement and Maintain tickets, audit trails, ordering, best practices, operating procedures, and process improvements required. Scheduling, Coordination, Sourcing and Supervision of internal team as well as external vendors and third‐party teams used for successful event planning, media services, and technical production. Main point of contact for resource coordination cost estimates and vetting proposals for resourcing productions necessary for successful execution of client broadcast events. Awareness and ability to consult on current and upcoming advancements in technology in the following areas: presentation, broadcasting, webcasting/livestreaming, video conferencing, PTP (peer‐to‐peer) communications. Introduce new and future‐friendly, cost‐conscious solutions and tools for studio team daily operations. Review, manage and establish production processes for field production, multicamera webcasts/event captures, and large live event productions. Testing and incorporating new technologies and equipment into existing solutions Create, Test and Report on Tabletop Workflows and Use Cases and Event Reporting. Event Mockup testing, equipment connections, configurations, and ties back to control room or into room systems as required Assist Technical Manager related to team management, SLA reporting, Processes and Directions of live event team

Physical Working Environment:

Office, Studio, Clean, Open Cubicle Work, Corporate. Ability to move 50‐75lbs of equipment.

Education/Certifications:

Two year technical diploma or related demonstrated experience 5+ Years working in Studio Operations 5-7 Years’ experience with Streaming Technologies and Live Event Video Capture and Distribution

Required/Desired Knowledge, Experience and Skills:

Experience as a Technical Director/Live Productions and Broadcast/Webcast Technologies Proven ability to mentor/assist and train clients for successful presentations Working with client Producer and production specialists to ensure the team successfully executes and delivers live video production webcasts and studio shoots daily. Background in streaming technologies, events, live production, and technical options of delivery

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